Mike Pahlas | Page 34

Excellent Service Keep up the excellent work. This is the reason that I keep purchasing vehicles at Columbia Ford. I look forward to a continued relationship with you Keep up the excellent work. This is the reason that I keep purchasing vehicles at Columbia Ford. I look forward to a continued relationship with your dealership. More

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Great service The service department was very accommodating and provided excellent service. They continually try to improve their practices to meet the needs of the The service department was very accommodating and provided excellent service. They continually try to improve their practices to meet the needs of their customers. Great job. More

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2018 titanium edge New customer to them. Wasn’t Lowest price dealer around, but did get there fairly easily, but best Facility by far. Also having service work done on o New customer to them. Wasn’t Lowest price dealer around, but did get there fairly easily, but best Facility by far. Also having service work done on older vehicle and service seems to have an upper hand than others with master techs. xxxx of a facility looking forward to using all the amenities and cafe when getting check up. Salesman Tim Bassett was excellent to deal with as was Sales Mngr Henry. Found the car I wanted and quick too. Very knowledgeable in finance too ! More

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Service Had service done on Saturday the 15 happy it was done in a timely manner,personal was kind and courteous Just tired as busy covering other areas the Had service done on Saturday the 15 happy it was done in a timely manner,personal was kind and courteous Just tired as busy covering other areas they was short on help that day Thank you Donna Roy More

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Took care of the wheels and tires for my 2007 Mustang. Brought new after market tires, wheels and pressure sensors to Columbia Ford to install on my 2007 Mustang. The first time, the pressure sensors didn' Brought new after market tires, wheels and pressure sensors to Columbia Ford to install on my 2007 Mustang. The first time, the pressure sensors didn't work. Next, they changed the sensors, but the tires wobbled like they weren't balanced. Finally, they re-balanced them at no charge. Runs fine now. They took care when installing the tires and wheels. More

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Oil Change I was able to call and get a same day appointment for my oil change. However almost two hours in the waiting room for an oil change is too long in my I was able to call and get a same day appointment for my oil change. However almost two hours in the waiting room for an oil change is too long in my opinion More

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Unable to follow directions I have used this dealership many times and always had the same poor experience. They don’t listen to the customer. Usually it’s not giving me a call w I have used this dealership many times and always had the same poor experience. They don’t listen to the customer. Usually it’s not giving me a call when I ask them to but this time was worse. We all know dealerships use air tool to do most of their work. Them doing so damaged my lug nuts so much that I was unable to put the 19mm socket onto the nut. I had to replace the full set of lug nuts. So during this visit I specifically asked them not to use the air gun on the lug nuts. When my car came out I can clearly see that they did. I already have marks where you can see they are starting to be stripped. You may ask why I keep going back and the answer is simply because it’s free service that came with the car. But as we all know, nothing is free. Very dissatisfied with this service department. More

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20 plus years I have been going to Columbia Ford over 20 years. That's how much I like them!! They know me by name, they keep me updated on my car's progress and t I have been going to Columbia Ford over 20 years. That's how much I like them!! They know me by name, they keep me updated on my car's progress and they are all very friendly. More

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Great service The service was done fast and well with much friendliness. The job was done correctly and neat. I liked how it was a was a enjoyable wait they have a The service was done fast and well with much friendliness. The job was done correctly and neat. I liked how it was a was a enjoyable wait they have a full cafeteria to help pass the time. Everyone at the dealership was very nice. More

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Service Have been getting service done here ever since my first car. Excellent and very helpful staff. Always get the job done in a timely manner. Love it her Have been getting service done here ever since my first car. Excellent and very helpful staff. Always get the job done in a timely manner. Love it here. More

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