Mike Penn
Mike Penn at Williamson Cadillac

Mike Penn

Sales Consultant

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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5.0
71 Reviews
5.0

71 Reviews

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71 Reviews of Mike Penn

December 20, 2025

Dealership Rating
Employee Rating

I have been leasing Cadillac’s from Williamson for over 20 years and have never had an issue with them or the vehicles. I am so disappointed I can no longer say that. I leased a new XT5 SUV last month and More

by NELSONA0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rolando Pardo, Mike McKesson

Jan 09, 2026

Williamson Cadillac responded

We regret that your visit was not satisfactory and welcome the chance to speak with you to better understand what happened. Please contact our service management team at your earliest convenience.

Jan 30, 2026

NELSONA0 responded

I did speak with the service manager (Pardo) who was very cold and unhelpful in the few times we spoke. One time I was standing right next to him, he knew who I was as I was in front of my service advisor McKesson, and Pardo didn’t even acknowledge me or say hello.

November 30, 2025

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Williamson has Excellent Advisory and Mechanical Services. My 1993 Cadillac Allante is performing very well. More

by gdavidhicks
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jan 19, 2026

Williamson Cadillac responded

We’re grateful for your kind words and thrilled that your visit with us was such a success.

October 31, 2025

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Employee Rating

The Service I received was exceptional from start to finish while purchasing my New Escalade. Mike Penn is in a class by himself when it comes to sales and Ricardo Robinson was a pure pleasure to work w More

by HOLMESLOVEHOLMES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Robinson

Nov 03, 2025

Williamson Cadillac responded

We’re delighted your Escalade purchase was handled with the class and care you deserve. Thank you for your heartfelt recommendation as it means everything to us.

October 18, 2025

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Ricardo did an excellent job and was very pleasant to work with I look forward to working with him again in the future More

by DEBIPENN54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Robinson

Nov 03, 2025

Williamson Cadillac responded

Ricardo’s thoughtful approach and pleasant demeanor truly reflect our values. We look forward to welcoming you back for future visits.

August 01, 2025

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Employee Rating

Fernando was extremely helpful and knowledgeable about electric vehicles. He and Ron peoples are top notch guys that do more than just make a deal. More

by PAUL
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 01, 2025

Williamson Cadillac responded

Thank you, Paul- Fernando and Ron’s depth of knowledge and genuine approach embody the kind of experience we always strive to provide. We’re grateful you recognized how much they care beyond just the transaction.

June 16, 2025

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John and your dealership are always a pleasure to deal with. The car was returned quickly, and an excellent job was performed on the servicing. My only thought on this experience is the policy of only all More

by dcowan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jun 17, 2025

Williamson Cadillac responded

Thank you for the thoughtful review and for highlighting John’s service—it’s great to hear everything went smoothly. We also appreciate your feedback on the rental policy and vehicle safety features, and we’ll be sure to share it with the team.

January 15, 2025

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Employee Rating

John took care of my XT5’s service quickly and effectively. He even found a warranty repair issue that I wasn’t aware of and fixed it. More

by cherula007
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 31, 2024

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Employee Rating

Michale Penn has sold me 3 Escalades and is the best sales rep in Florida! More

by RISSENBERG
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Robinson

December 08, 2024

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Employee Rating

It was very quick and professional. Easy paper work no hassle. I liked it much More

by FEDEAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Robinson

December 04, 2024

Dealership Rating
Employee Rating

Car came to my house, Alex went through everything perfectly. Definitely will do this again Hummer doesn’t let me select GMC More

by RON@NURONCONSULTING.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Robinson

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