Mike Reidy
Mike Reidy at Rallye Lexus

Mike Reidy | Page 25

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
561 Reviews

Dealership Experience

18 yrs, 7 mos

Industry Experience

37 yrs, 4 mos

Languages Spoken

English English

4.9

561 Reviews

Write a Review

561 Reviews of Mike Reidy

January 12, 2022

Dealership Rating
Employee Rating

They are always courteous and professional and get me in and out efficiently. Easy to get an appointment too. More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Rallye Lexus responded

This feedback is music to our ears! We are grateful to have you as a Rallye Lexus customer and we are thrilled that we could make your service experience smooth and seamless. Thank you for sharing your support!

January 06, 2022

Dealership Rating
Employee Rating

Drove up was seviced promptly. Service took approximately one hour. Everyone was pleasant. Would recommend. More

by DRAYTONGAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2022

Rallye Lexus responded

We're happy to hear your service was taken care of so quickly so you could get back to enjoying your day. Thanks for choosing Rallye Lexus!

January 05, 2022

Dealership Rating
Employee Rating

Excellent professional and curteous staff that makes it easy to keep your car serviced and on the road. More

by ANGFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Rallye Lexus responded

Thank you for taking the time to share! We are so glad to hear that the Rallye Lexus team delivered a five-star experience. Drive safely, and we hope to see you back again down the road!

January 04, 2022

Dealership Rating
Employee Rating

Lexus is a great car but having a great dealer completes the experience. When you go for services at Rallye Lexus you feel like you belong there. The whole experience of checking in to getting a loner car w More

by Godrej Mehta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Rallye Lexus responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. It's validating that our commitment to exceptional customer service always stands out to you, Godrej. Thank you for the wonderful feedback and we look forward to seeing you at Rallye Lexus again next time!

January 03, 2022

Dealership Rating
Employee Rating

Rallye Lexus is a pleasure to deal with for maintenance and repairs. The staff always exceeds my expectations with their excellent service. The work is always completed on time and loaner cars are an optio More

by NEWMANVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Rallye Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a seamless and accommodating service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

December 20, 2021

Dealership Rating
Employee Rating

Always on time.courteous They keep me informes as to what is needed. I have no complaints. Mike Reidy is the best. More

by MBSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Losee, Pamela Palasciano

Dec 21, 2021

Rallye Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Mike and the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

December 17, 2021

Dealership Rating
Employee Rating

Very attentive receptionist staff and reliable. Brought car in for check up and reported a few findings that mostly were addressed but had an issue with my brakes in reverse that does not appear to have be More

by DERBYJEFFERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 14, 2021

Dealership Rating
Employee Rating

Service people are very courteous, communicate v. Well. Waiting area is nice & complimentary car wash helps. More

by VPASRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

Dec 15, 2021

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

December 13, 2021

Dealership Rating
Employee Rating

I've always had a good experience that the dealership. They are kind and considerate and the area is always clean. More

by MCANCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Michael Montijo

Dec 13, 2021

Rallye Lexus responded

We're so glad you always have a great experience here at Rallye Lexus! Thank you for dropping by to leave us a review - we sincerely appreciate the kind words. See you next time!

December 06, 2021

Dealership Rating
Employee Rating

Everything was great except we called to say there was a traffic jam and we would arrive just about at closing time. Her only response was that they close at that time and that is all. More

by SCLAFANL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Rallye Lexus responded

We really appreciate your extra communication when you encountered traffic. I'm sorry to hear that your call was not met with an understanding and accommodating response, and I will share this feedback with the proper team members. We thank you for bringing your automotive business our way, and we hope you'll continue to rely on us for all your service needs in the future! Kindly, Pam Palasciano - Service Manager - 516-629-7646

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