Mike Reidy
Mike Reidy at Rallye Lexus

Mike Reidy | Page 29

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
561 Reviews

Dealership Experience

18 yrs, 7 mos

Industry Experience

37 yrs, 4 mos

Languages Spoken

English English

4.9

561 Reviews

Write a Review

561 Reviews of Mike Reidy

July 08, 2021

Dealership Rating
Employee Rating

Mike, my service advisor was great. He was personable, professional and helpful throughout the process. The work was excellent, my car was given a good exterior wash. More

by CREN873
Recommend Dealer
Yes
Jul 09, 2021

Rallye Lexus responded

Thank you for the five stars! We're delighted to hear that Mike and the Rallye Lexus service team are demonstrating our commitment to outstanding customer service. Thank you for your support and we hope to see you next time!

July 06, 2021

Dealership Rating
Employee Rating

Excellent service. Good people. Accommodating and trustworthy. Very friendly and reliable. Pam Palasciano originally my service rep but now she is the service manager and she deserves every bit of it More

by ALTHIN170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Rallye Lexus responded

Thank you for taking the time to share! We are thrilled to hear that you are so confident in Mike, Pam, and the Rallye Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

June 25, 2021

Dealership Rating
Employee Rating

Staff was very helpful and friendly. Service was great and timely More

by KOKT291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Rallye Lexus responded

We are delighted that our team delivered such friendly, efficient service! Thank you for coming to Rallye Lexus, we hope to welcome you back in the future.

June 22, 2021

Dealership Rating
Employee Rating

I bought my first of several RX350s at Rallye Lexus in 1999 and have not had a single negative experience in the years since. From Sales to Service, Rallye Lexus is first class. Rallye Lexus can be truste More

by LTUCCI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Rallye Lexus responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your longtime business here at Rallye Lexus, and we will certainly let our team know that you appreciate their help. We look forward to working with you for years to come!

June 20, 2021

Dealership Rating
Employee Rating

Love everything about this dealership! Great, timely service, very accommodating and a refreshingly honest dealership. Like that they don’t find problems with the car just to make the dealership more mo More

by RAEFERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Rallye Lexus responded

We appreciate the kind words and positive feedback - thank you! We're glad to hear we're providing the timely and accommodating service we strive for, and we're grateful for your business. Drive safe and see you next time, from all of us here at Rallye Lexus!

June 17, 2021

Dealership Rating
Employee Rating

Very professional, friendly and courteous people. The service was done very efficiently. The whole process of getting the appointment, getting loaner car and checkout were a breeze. Thanks Rallye Lexus More

by Godrej Mehta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Maria Santoro

Jun 17, 2021

Rallye Lexus responded

Thank you for taking the time to review us, Godrej! We appreciate your support and are happy to hear that you are so confident in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

Jun 17, 2021

Godrej Mehta responded

You’re Welcome!! Keep up the highest Standards and Excellent Service!👍🏻👍🏻👍🏻👍🏻👍🏻

June 09, 2021

Dealership Rating
Employee Rating

Thank you so much for your service .Erick andrades is the bestseller..and Mike Reidy is the best person for service Department.thank you for everything. More

by ANDREABATISTA64
Recommend Dealer
Yes

Other Employees Tagged: Erik Andrades

Jun 09, 2021

Rallye Lexus responded

We are so happy that the Rallye Lexus team delivered an excellent experience. We will be sure to let Erick and Mike know you are grateful for their assistance. We are happy to have earned your business and hope to see you next time. Take care and have a great day!

June 08, 2021

Dealership Rating
Employee Rating

Service was very good. I think a more detailed printout of what was serviced on the car should be given to the customer for proper records keeping. More

by EBEY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Michael Montijo, Maria Santoro , Steven Holmes

Jun 09, 2021

Rallye Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Rallye Lexus, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

June 02, 2021

Dealership Rating
Employee Rating

everyone at Rallye always courteous I never have to wait unnecessarily. I receive reminders when my service is due .. All the service personnel are always willing to answer my questions and concerns. More

by MBSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Maria Santoro

Jun 02, 2021

Rallye Lexus responded

Thank you for choosing Rallye Lexus for your auto service needs! We are delighted that you can depend on our team for timely, informative service. Hope to see you at your next visit!

June 01, 2021

Dealership Rating
Employee Rating

The problem I have is your decision to move out of Glen Cove. For 23 years I have been going to your dealership. You should consider expanding in Glen Cove rather than move. Talk to the Glen Cove municipal More

by jvillafane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Michael Montijo, Maria Santoro , Everyone in the Service department

Jun 08, 2021

Rallye Lexus responded

Thank you for reviewing us! We are proud to have earned your business over the years and truly appreciate you taking the time to share this feedback. I would be happy to speak with you to address any concerns that you may have. If you are interested in having that conversation, please do not hesitate to give me a call directly. Thank you, Ray Costello - General Manager - 516-629-7603

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