Mike Riederer

rude . shady !!!!! trying to sell a car for $10,000 when it's ate up with rust . they failed to mention that in their post though .. absolutely unacceptable shady !!!!! trying to sell a car for $10,000 when it's ate up with rust . they failed to mention that in their post though .. absolutely unacceptable unbelievable.. poor poor customer service More

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Car purchase Great experience from Sales mgr to salesman. There was no haggling over price and trade in value. A great experience. I would highly recommend the two Great experience from Sales mgr to salesman. There was no haggling over price and trade in value. A great experience. I would highly recommend the two men I dealt with. More

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The BEST customer service that I have ever experienced!!!! After having a pretty bad experience at a different dealership I walked into this KIA dealership a bit apprehensive. From the moment I walked in when After having a pretty bad experience at a different dealership I walked into this KIA dealership a bit apprehensive. From the moment I walked in when I was greeted by Sam I could tell that this was going to be a very different experience. I was even shocked that Mike, the General Sales Manager, came over right away to meet me. I had been to several dealership and not one manager ever came out to introduce themselves or say hello (except when one thought I was about to buy a car). Both Sam and Mike were geniune and I could tell that they just wanted me to have a good customer experience, no matter what the outcome was. Without getting too involved with my story, I bought a used vehicle from a different KIA dealer (Jim Shorkey KIA Wexford) and after about 2 days realized that I should have gotten a Telluride. The other KIA dealer gave me a complete run around and played many games. They first said it would cost me an additional 7K! Then 4K....then 2k. I explained my situation to Sam. He sat me down, we talked, I told him where I needed to be and then he Mike came out....notice that Sam didn’t have to go back and forth to his manager a million times to see if they could get a “better” deal. That bothers me so much when dealerships do that and you are left to try and negotiate and again the manager never comes out. The manager is almost like “the Great Oz”! Not here! Mike was part of this every step of the way. They came back to me with one offer which I couldn’t believe....Mike made my trade in and the new Telluride an even swap! Seriously! No games, no gimmicks like several of the other dealerships. At no time did I feel like I was just a number to them...as strange as it sounds I felt like I was part of the family. Sam was so unbelievably helpful, upbeat, knowledgeable and not pushy in the least. Mike was also amazing and you can just tell that they both truly love what they do and value the company they work for. If you are searching for any type of car you should RUN to see Sam and Mike! One of a kind service! #1 Cochran is so lucky to have these two amazing guys part of their team! My family will only go back to them from now on. More

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Down to Earth pleasure to deal with very personal was able to answer all of my question was able to make the whole car buying experience very easy. the rest of the pleasure to deal with very personal was able to answer all of my question was able to make the whole car buying experience very easy. the rest of the staff was a pleasure to work with as well it all started with me bringing my other kia in for service and state inspestion More

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VERY COURTEOUS . The staff at Cochran Kia Robinson are very courteous and professional . Kaylee Laposta was very accommodating and understanding of my decision to pur The staff at Cochran Kia Robinson are very courteous and professional . Kaylee Laposta was very accommodating and understanding of my decision to purchase a vehicle . I will definitely return for future vehicles . I would highly recommend Cochran Kia Robinson. More

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Awesome employees! This dealership was amazing from start to finish. They were willing to work with me from my trade in value to finding a lender for my new Kia Soul! I This dealership was amazing from start to finish. They were willing to work with me from my trade in value to finding a lender for my new Kia Soul! I am working out of state and they were so patient with me getting the proper infirmation and paperwork complete. Staying in contact through the entire experience giving me peace of mind knowing they were there for me. I absolutely think that this dealership is the place to go for a new or used vehicle. Michael Fehl was my sales associate and he was knowledgeable throughout the entire process from the cars to the paperwork and financial information. The manager was easy to talk to and Very relatable giving me what i needed to make the deal that day. He was willing to go above and beyond to get me into my new car that Very day.Their financial staff fought for my loan deal and got me an Awesome deal! She was great from,start to finish I really enjoyed talking with her. The staff I dealt with should be recognized for their dedication and hard work. They did this for me I can only assume they take the same pride with Every customer. More

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Great Customer Service Patty and Ron were super helpful and accommodating with my specific request. Would recommend this dealership for anyone looking to get a new car. Mik Patty and Ron were super helpful and accommodating with my specific request. Would recommend this dealership for anyone looking to get a new car. Mike sakes the sales manager went above and beyond and takes customer loyalty seriously. More

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Very pleaesd! Fair pricing and no pressure. Answered all of my questions honestly. Made sure we were completely satisfied before we left the dealership. Very thorou Fair pricing and no pressure. Answered all of my questions honestly. Made sure we were completely satisfied before we left the dealership. Very thorough and honest service department. 100% recommend. More

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Worst dealership I've ever dealt with. Do yourself a huge favor and run away from these incompetent and unprofessional amateurs. We talked with Mike at 4pm on Monday in reference to a Subar Do yourself a huge favor and run away from these incompetent and unprofessional amateurs. We talked with Mike at 4pm on Monday in reference to a Subaru Outback for sale. He stated that the vehicle was still available, and he was working the night shift and would call me if it sold. My wife and I took off work and drove 7 hours one way the next day. We called at 9am just to make sure the vehicle was still available. "Yes," was the answer. We arrived two hours later only to be told it sold the previous day. What a waste of time and money to deal with these idiots. STAY AWAY FROM THIS DEALER!!! More

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