Mike Romano | Page 13

Friendly and the most reasonable prices for the car we wanted. We felt like they were honest and weren’t trying to overprice us. We got the car we wanted and the process was so quick and seamless! Thank y wanted. We felt like they were honest and weren’t trying to overprice us. We got the car we wanted and the process was so quick and seamless! Thank you Yonkers Kia More

by MBREGLIO Verified Customer Verified Customer

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Honestly, the experience couldn’t have been better! No pressure, no hype, a straight up good team! Worked with me on price! Would definitely recommend! pressure, no hype, a straight up good team! Worked with me on price! Would definitely recommend! More

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We just bought a telluride and Joseph Nuss and he made it so easy . Great guy and very easy going and no pressure . We totally recommend him!!!! The whole experience was great from him showing us the car to so easy . Great guy and very easy going and no pressure . We totally recommend him!!!! The whole experience was great from him showing us the car to making the deal with help from Mike Ramano and Joseph Nuss And the financial transactions.. They took our lease early and we bought this SUV . Thank you for this great experience . Karen and Larry More

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I had a great experience at Kia this weekend! Excellent service, Levi answered all of my questions and made me feel comfortable with my lease. Will recommend! service, Levi answered all of my questions and made me feel comfortable with my lease. Will recommend! More

by matthewbari35 Verified Customer Verified Customer

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We worked with Joe Nuss Who actually came in on his day off to accommodate us. I had been looking for a car for a while, not sure of what I wanted. Joe is very easy-going, and patiently answered my hundre off to accommodate us. I had been looking for a car for a while, not sure of what I wanted. Joe is very easy-going, and patiently answered my hundreds of questions. He was not pushy or overbearing. I walked out of many dealerships because of that. Joe delivered the car to my house and when we had a little hiccup with the battery he personally took care of everything for me. I would definitely recommend him.We also had the pleasure of meeting Mike Romano. Both gentleman are assets to your company More

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This dealership was terrible. It seemed to be good at first. I had the adventure of buying over the phone due to COVID. The dealer mike Romano messed up a few numbers but caught it promptly. I was satisf first. I had the adventure of buying over the phone due to COVID. The dealer mike Romano messed up a few numbers but caught it promptly. I was satisfied by the end of everything. The problem came when I realized I was not given a spare key or tire which is standard. I made mike aware and he said that he would get me a spare key made. Some weeks went by and I didn’t hear from him. I tried to outreach him and the dealership. They literally never answered my follow up calls and I never got a call back from management about the issue. I called the corporate office and they said it’s up the dealerships discretion if they want to get me those things after purchase. I would never go to them again and I think it’s terrible that neither mike or the manager ever called to rectify this situation.I feel like they didn’t respond because technically they didn’t have to get me a key or tire. That is bad customer service at its finest! More

by Yonkers24 Verified Customer Verified Customer

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Mike, Vincent and Mohammed went above and beyond for me. They were all very kind, helpful and answered all my questions. I greatly appreciate everything They were all very kind, helpful and answered all my questions. I greatly appreciate everything More

by MARIAFMARCIANO Verified Customer Verified Customer

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Mr. Levi along with his manager Mr. Romano gave me the deal that I wanted. They were both very accommodating and we able to get the car we wanted. deal that I wanted. They were both very accommodating and we able to get the car we wanted. More

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Best experience and easiest purchase ever! Yonkers Kia is by far the greatest dealership I have ever dealt with and the staff couldn’t be nicer or more helpful!! Thank you Yonkers Kia! by far the greatest dealership I have ever dealt with and the staff couldn’t be nicer or more helpful!! Thank you Yonkers Kia! More

by HARTTOHART66 Verified Customer Verified Customer

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I purchased my vehicle Dec. 4 2019. A month ago I found out my car was never registered and the tags are still connected to the car I traded in AFTER by boyfriend was pulled over by 4 cop cars/ 5 policemen out my car was never registered and the tags are still connected to the car I traded in AFTER by boyfriend was pulled over by 4 cop cars/ 5 policemen. They thought the car was stolen. Luckily I alway keep documents to prove it’s not. Yonkers Kia NEVER registered my car and it’s a year later. Talked to someone from yonkers Kia and they tried to blame it on covid. My temporary registration was expired before lockdowns and everything got worse. Just because of this pandemic I can never register my car that i got before the pandemic??? I still make monthly payment but I am unable to drive my car, had to take off the plates since they’re still registered to my old hyundai. Save yourself the trouble I’ve been regretting getting this car for some time now. Employees are fake Customer Service is not helpful and rude The title department is a joke and can barely read (asked for a copy of title stating s2s transfer went to wrong place, what do they do? send the s2s transfer right back to the wrong place didn’t even get the copy sent to me and I never requested for the s2s to be sent out a second time I was just simply asking for the copy for myself.) There’s so much more. There’s a lot of negligence. I’m still waiting on the copy of my title and for it to be sent to the right address. Did I mention the sent a blank file to my email and said it was a copy of my title. Someone obviously didn’t double check or ALL KIA EMPLOYEES and I are playing some “funny” game that i’m not in on. Update: During the process the manager suggested I rent a car since i couldn’t drive mine and he would Fully reimburse me. So I did (only for a week b/c it was offered late , but I couldn’t drive my car for a month or two) , and when I asked to be reimbursed he said if i agreed to change my review. If my car was registered in the first place this whole review in entirety would not exist. The dmv “manager” is far from qualified. Customer service must not exist here or it just wasn’t given to me. I want to be let out of my lease agreement Without liability. Only then will the situation be rectified. I still would not recommend More

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