Mike Sandelin

Your service manager told us we needed a new transmission control module and quoted us a price over $2000. We paid you $184 to have your “technicians” simply hook my car up to a diagnostics machine. They did control module and quoted us a price over $2000. We paid you $184 to have your “technicians” simply hook my car up to a diagnostics machine. They did a simple reset before giving the car back. We then took the car to a transmission shop. The shop spent an entire day and found nothing wrong with the car. The car has run fine except for the dash lights. In fact, your first contact at the service center stated the 106 degree heat of the day had resulted in 4 vehicles already suffering the same problem and probably the car needed a simple reset before giving. Your diagnostic machine simply told you what my dashboard was telling you. Your shop never really reset the vehicle and checked it out properly. You simply wanted to sell me an overpriced part. In short, we are now back to not trusting you. We had that problem a few years ago, but you regained our trust and you worked hard. However, the group that’s in there right now. We just don’t trust. Unless it is a dire emergency and I have no other choice, I doubt I will ever come back there again. More

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They miss reported the mileage by an extra thousand miles. It was a fine job. Otherwise. Thank you we have been using Arlington Toyota since December 7, 2016. miles. It was a fine job. Otherwise. Thank you we have been using Arlington Toyota since December 7, 2016. More

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We have used Arlington Toyota for purchase and service for many years. Our preferred Service Advisor is Mike Sandlin due to his professionalism and honesty. He never tries to sell you unneeded items. You for many years. Our preferred Service Advisor is Mike Sandlin due to his professionalism and honesty. He never tries to sell you unneeded items. You are always informed of the service progress. More

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Arlington Toyota is a great place to use the services ce is always good and also the sales staff Sylvia and Marylin are dry knowledgeable. Mike in service is knowledgeable and very helpful is always good and also the sales staff Sylvia and Marylin are dry knowledgeable. Mike in service is knowledgeable and very helpful More

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Mike Sandelin has taken care of my vehicles for many years. He is very professional and above all I trust in his honesty in dealing with me. He is the main reason I have been a customer since 1991. He i years. He is very professional and above all I trust in his honesty in dealing with me. He is the main reason I have been a customer since 1991. He is a credit to Arlington Toyota. More

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Arlington Toyota customer long before current ownership but have always been satisfied with sales & service. Dealing with them over 50 years as a repeat customer should be a sufficient positive review. Mik but have always been satisfied with sales & service. Dealing with them over 50 years as a repeat customer should be a sufficient positive review. Mike Sandelin in service and Gil Mariano in sales are both excellent. I highly recommend. More

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Arlington Toyota is a great dealership to use for sales, and service Mike Sandelin has been there for years and is very helpful and knowledgeable and service Mike Sandelin has been there for years and is very helpful and knowledgeable More

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Excellent service from start to finish. On top of great customer service I was able to have some freshly made popcorn while sitting in the waiting room. Highly recommend On top of great customer service I was able to have some freshly made popcorn while sitting in the waiting room. Highly recommend More

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I feel comfortable when I leave my car, to them to take care my car. care my car. More

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Excellent service from Arlington Toyota and Mike Sandelin, a a truly professional service advisor!! HIGHLY RECOMMEND and will be back!!! Sandelin, a a truly professional service advisor!! HIGHLY RECOMMEND and will be back!!! More

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