Mike Schmidt | Page 2

Kevin is smart professional and takes good care of me in my car I have wonderful service at ACURA of Salem my car I have wonderful service at ACURA of Salem More

by HATHWAY42 Verified Customer Verified Customer

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They use a bait and switch method on their oil changes. They tell you one price, but when you pick up your car it is $20 higher. They tell you one price, but when you pick up your car it is $20 higher. More

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WOW! Loved the experience Ingrid Wik helped us buy a car that I absolutely love! No pressure, was constantly available for questions. Easiest vehicle purchase ever when it shou Ingrid Wik helped us buy a car that I absolutely love! No pressure, was constantly available for questions. Easiest vehicle purchase ever when it should have been the hardest. We came in from our of state with our own financing. The finance manager really took care of everything for us! A++++!!! More

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Our Acura RDX experience Ingrid was very kind and knowledgeable! She let us test drive the Acura RDX, thoroughly explained every feature, great experience! She made sure all o Ingrid was very kind and knowledgeable! She let us test drive the Acura RDX, thoroughly explained every feature, great experience! She made sure all of our questions were answered before we left. Definitely recommend you see her for your vehicle purchase! She trys her best to make sure you leave with your dream car :) Great personality :) Thank you Indrid More

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Great experience Sales staff was excellent and purchase was easy. Mike and Lisa were great to work with, and Lisa very knowledgeable and helpful in going through the v Sales staff was excellent and purchase was easy. Mike and Lisa were great to work with, and Lisa very knowledgeable and helpful in going through the vehicle features. More

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This dealer cares (service department) I will remain a happy client with this service department because they continue to show that they care about their customers. Big thank you to Mike (s I will remain a happy client with this service department because they continue to show that they care about their customers. Big thank you to Mike (service manager) for truly showing what the meaning of "customer service" is. PS the shuttle driver (Pat) was awesome. Jacob Wise More

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Best dealership we have ever purchased a new car from. We had an excellent experience with everyone at Acura of Salem. They were all very professional and easy to work with. Everyone there treated us ver We had an excellent experience with everyone at Acura of Salem. They were all very professional and easy to work with. Everyone there treated us very well and gave us a great deal on our trade-in and on the new Acura. From start to finish it was a no stress, no pressure experience and I would highly recommend them to all my family and friends. More

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Superb Dealership & Excellent Customer Service We have purchased from Acura of Salem for several years now & have always been pleased & well taken care of. We recently decided to try a lease, for t We have purchased from Acura of Salem for several years now & have always been pleased & well taken care of. We recently decided to try a lease, for the first time. We are very much loving & enjoying our beautiful 2016 Acura RDX. We worked with salesman Robert Gale, who did a great job & took the time to explain the vehicle & go through showing how to navigate the new options, etc. We have always been happy with the excellent customer service we have received from Terry Mosgrove, when our vehicle has gone in for servicing. Terry is top notch & has always had a loaner vehicle to use, while the vehicle is being serviced. The staff are all very professiona. We highly recommend purchasing from Acura of Salem. Stay local & stay happy! More

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As a returning customer they worked to get us what we wanted We have dealt with Acura of Salem for many years and bought several cars. Klaus Laetsch was such a pleasure to deal with and very helpful. He took t We have dealt with Acura of Salem for many years and bought several cars. Klaus Laetsch was such a pleasure to deal with and very helpful. He took the time to go over all the new things on the car and was so good about following up to make sure we were happy and if we had any problems. He even actually offered to come home with us to program the garage door opener. Dealing with him was great and probably the best salesperson we have dealt with at Acura besides Wayne who has retired. On our previous owned vehicle, Mike Schmidt was so helpful with a problem we had and went above and beyond to resolve it. More

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