Mike Scullion
Mike Scullion at O'Meara Ford

Mike Scullion | Page 2

Fleet Service Advisor

O'Meara Ford

400 West 104th Avenue
Northglenn, CO 80234

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4.6
201 Reviews
4.6

201 Reviews

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201 Reviews of Mike Scullion

September 03, 2023

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Employee Rating

I originally brought my car for a recalled piece and a tune up. Was told I would have my car the following day, which I verified via text. Turns out then they said Friday . No rental car available..when I More

by bmaes14
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2023

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team and don't hesitate to let us know if we can be of further assistance.

August 19, 2023

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I’ve never dealt with this level of unprofessionalism. I never actually met my service rep. It was always his day off, in another department, running late, or just simply not around eve More

by Usmcjake
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jay Lazaro

Aug 24, 2023

O'Meara Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Your issue has been brought to management, and a manager will be in touch soon.

August 06, 2023

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Mike does a phenomenal job of communicating the status along with issues and is a true professional! More

by CHANCETHEDE
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Recommend Dealer
Yes
Aug 08, 2023

O'Meara Ford responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!

August 05, 2023

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Miranda and Mike were fantastic. Jay was the worst Service rep I ever dealt with. He never returned a call and my car was there for 5 days. Ridiculous More

by prbakes
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Recommend Dealer
Yes

Other Employees Tagged: Mark Bultje, Nick Trujillo, Jay Lazaro , Miranda McDermott

Aug 08, 2023

O'Meara Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Your review has also been brought to the attention of management and a representative will be in touch with you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 27, 2023

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This is my first time using O’Meara. I followed Mike S. because he’d been my service writer for yrs. More

by Nancy
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Recommend Dealer
Yes
Jul 28, 2023

O'Meara Ford responded

It's great to hear that you had such a positive experience, Nancy. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!

July 27, 2023

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The very best group of informed guys in the business. I love the service here More

by Xtenforward
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Recommend Dealer
Yes

Other Employees Tagged: Nick Trujillo, Jay Lazaro, Eugene Katz, Shaun Lewis , Miranda McDermott

Jul 27, 2023

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 21, 2023

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Making an appointment with Mike was easy and the never had an issue with the service More

by maddog7600
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Recommend Dealer
Yes
Jul 24, 2023

O'Meara Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

July 18, 2023

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Mike the service Representative is outstanding. His caring and experience shows in his work. Every single employee was pleasant to work with and was always concerned about the customer. More

by KIRKSWALKER
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Recommend Dealer
Yes

Other Employees Tagged: The Gentleman who to my vehicle from the reception bay to the shop was very courteous.

Jul 18, 2023

O'Meara Ford responded

Thanks so much for your glowing review, Kirk! We will pass along your feedback to Mike and the rest of our team. Please let us know if there's anything else we can do for you!

June 09, 2023

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Mike was straight forward with it . .. Great customer service ... Got a life time place to go for all my fords .. More

by Ron McNulty
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Recommend Dealer
Yes
Jun 11, 2023

O'Meara Ford responded

Ron, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and don't hesitate to let us know if we can be of further assistance.

May 28, 2023

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Great service once I brought my car in. My only complaint would be how far out the appointment was. It took about 3 months to get in but I m sure that was only because it was a recall. More

by candacesvaughn
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Recommend Dealer
Yes
May 29, 2023

O'Meara Ford responded

Thanks for sharing your thoughts about your experience with O'Meara Ford. We appreciate your business and hope to see you again soon!

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