Mike Shuman | Page 14

Sales was unable to deliver on most promises but was unwilling to adjust price. Good deal but lacked good walk around. Accounting was really great. unwilling to adjust price. Good deal but lacked good walk around. Accounting was really great. More

by ANGELOCAVARETTA Verified Customer Verified Customer

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Best car buying experience! Goldie was hands down the best salesperson I've had the pleasure of buying a car with. He listened to my wants and needs and exceeded my expectation Goldie was hands down the best salesperson I've had the pleasure of buying a car with. He listened to my wants and needs and exceeded my expectations. All the upfront work was done via text and email, he never missed a beat, excellent communication. Mike our finance guy was awesome, he made the tedious un-fun part enlightening and easy. I would and will purchase my next vehicle and highly recommend Goldie and the dealership. More

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Guy was a great salesman! Never felt pressured by him, he always had a smile on his face and very responsive and kept us up to date on the whole process! He is very genuine and cares for his clients. Mike always had a smile on his face and very responsive and kept us up to date on the whole process! He is very genuine and cares for his clients. Mike was so funny and personal! Made the boring signing of paperwork interesting! Someone needs to talk to Jordi as he is rude unprofessional and pushy salesman and he should not be the leader of a team... More

by Mrshaleycarlin Verified Customer Verified Customer

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Everyone in the dealership was very welcome, & nice. They make you feel very comfortable, & very helpful. They answered every question I had and then some. make you feel very comfortable, & very helpful. They answered every question I had and then some. More

by micahrwatts98 Verified Customer Verified Customer

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Fantastic experience! 2nd purchase from Jerry Ulm. Wonderful from start to finish. It took a little work with our(now previous) finance company, and the finance department, but Jordan stuck with it an Wonderful from start to finish. It took a little work with our(now previous) finance company, and the finance department, but Jordan stuck with it and got the deal done!! More

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Mike Shuman was my sales guy, he made the experience super easy and highly recommend him. He’s very helpful, full of information and will recommend my friends to him. super easy and highly recommend him. He’s very helpful, full of information and will recommend my friends to him. More

by Chris Verified Customer Verified Customer

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I would rate my salesmen, Big Mike Shuman and Jordi Prat, 5 stars. As far as the overall rating of the dealership, i must say that i was disappointed. First of all, you guys advertised a free Yeti cooler wi 5 stars. As far as the overall rating of the dealership, i must say that i was disappointed. First of all, you guys advertised a free Yeti cooler with the purchase of a new vehicle. We bought 2 vehicles, spending close to 100k, and neither one of us received anything and the sales manager even denied the request at purchase. What your add should of said was that it was dependent upon negotiation. Secondly, i went and got a bank draft after finding the vehicle we wanted and settling on a price with your dealership. For some stupid reason, i trusted the people over there when they asked me not to use the draft and to let them do the financing through my bank so that the dealership would get their kickback. I was told everything would remain the same except for doing the financing through them. Well it’s sad to say that I learned my lesson. I already had an out the door price, i already knew what i wanted to put down, and i had gotten that bank draft for the balance. Sadly, i was caught up in conversation when signing the documents and didn’t realize that price of the vehicle changed and over an additional 1k was added. I will recommend this to future customers. Jerry Ulm has an excellent inventory of vehicles. If you plan on purchasing one there, negotiate, get your out the door price, go to your bank and get a draft, and no matter what DO NOT LET THEM TALK YOU OUT OF USING IT. Do not fall for any of their promotional ads. They will not give you the things they promote and they will tell you that they are going to throw in things that you are already supposed to receive through the “Jeep Wave Package”. More

by Hcfrbc338 Verified Customer Verified Customer

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Great Salesmen, and prices! Mike Shuman was extremely helpful, understanding and didn’t push unnecessary add ons, best experience by far! I would recommend to anyone helpful, understanding and didn’t push unnecessary add ons, best experience by far! I would recommend to anyone More

by alava27 Verified Customer Verified Customer

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First time buyer had an amazing experience well definitely return and continue to send clients it was rocky at first but the turn over was great. definitely return and continue to send clients it was rocky at first but the turn over was great. More

by DEMETRIAFLYNN Verified Customer Verified Customer

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Dave was awesome! He did a great job communicating and getting me the deal I wanted. He was awesome with keeping up the persistence to get me the car of my dreams. Definitely recommend getting me the deal I wanted. He was awesome with keeping up the persistence to get me the car of my dreams. Definitely recommend More

by avasc Verified Customer Verified Customer

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