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Mike Shuman
Mike Shuman at Chrysler Dodge Jeep Ram of Tampa Bay

Mike Shuman

Director of eCommerce

Chrysler Dodge Jeep Ram of Tampa Bay

10909 North Florida Avenue
Tampa, FL 33612

Contact Me
4.6
16 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

8 yrs, 9 mos

Specialties & Trainings

Finance and Insurance

Team Leader

View more specialties & trainings
4.6

16 Reviews

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16 Reviews of Mike Shuman

August 17, 2026

Dealership Rating
Employee Rating

You had me bring in and drop off my car even you were not going to diagnose the problem for 2 days after that. you told me that you would have a loaner I could rent and then you did not have one and simply t More

by TERRY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Al Gomez, Jonathan Sivak, Adam Clarke

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August 08, 2026

Dealership Rating
Employee Rating

Great service they treat you with the up most respect and they provide excellent service And I like the way they show the video of your car while being service More

by kendrickphilana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Gwilliam, Jonathan Mallan , MICHAEL

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Aug 11, 2026

Chrysler Dodge Jeep Ram of Tampa Bay responded

Thank you! Mike, Bryan, and our service team appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Chrysler Dodge Jeep Ram of Tampa Bay.

August 06, 2026

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Employee Rating

Muy mal el servicio y muy mala atención del personal por lo menos si me preguntan para sacar un auto no sé lo aconsejo a nadie More

by JUANCHOPINTA813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Will Hagen, Chad Cummins, Al Gomez, Jerry Clarke, Adam Clarke, Joe Rios, Demontric Doddles, Genesis Eras, Richard Chansky

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Aug 09, 2026

Chrysler Dodge Jeep Ram of Tampa Bay responded

Juan, we're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Aug 09, 2026

JUANCHOPINTA813 responded

Estoy muy deseado con ese Diler yo no lo recomendaría me he sentido maltratado tenía un carro muy bueno y debido a que lo llevé a cambiarme el aceite lo dejaron sin aceite y demostró q el motor se fundiera me pidieron otro motor q supuestamente tenía menos millas que el mío y me lo entregaron muy sucio la tapa plástica de arriba partida la verdad que es un destre estoy muy decepcionado con la respuesta q me han dado lo otro es si mi motor estaba muy bueno y ahora ese otro le dan 6 meses o 6 mil Millas y la cuestión es que pedí una respuesta y nada todo es un rodeo yq no se puede lo llevar por las gomas que tengo grarantia estaban pinchada en la parte delantera y al final cambiaron una en la parte de atrás y las 2 que estaban pinchada le comieron un parche yo por lo menos yo no recomendaría ese Diler para mi es el peor q tiene Tampa sin dudas por eso le recomiendo a la persona que valla a comprar en ese Diler q lo linde muy bien eso es todo lo q tengo q decir

Aug 09, 2026

JUANCHOPINTA813 responded

Yo solicité un cambio de vehículo y me dijeron que no podían entonces yo me pregunto porque no me cambian el carro y ya porque yo no fuy el culpable del susedo que ellos hicieron mal yo recomiendo y cambio de carro porque ya no me ciento seguro en ese carro y yo se lo dije pero no me dieron respuesta yo necesito que me cambien el vehículo por otro del mismo precio por favor

July 25, 2026

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In and out was perfect , minimal waiting good communication, friendly, courteous price was fair thanks More

by flstcbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Cummins, Al Gomez, Austen Johnigean, Bryan Gwilliam

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Jul 25, 2026

Chrysler Dodge Jeep Ram of Tampa Bay responded

It’s great to hear that your Jeep Grand Wagoneer service visit was efficient and that our communication and hospitality met your expectations. Our team aims to keep wait times low and provide courteous service. We look forward to assisting you again.

July 24, 2026

Dealership Rating
Employee Rating

Thank you for taking care of me on my truck purchase! I’m sure it will serve me well! More

by Tilesetter.rl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Gomez, Austen Johnigean, Bryan Gwilliam

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Jul 25, 2026

Chrysler Dodge Jeep Ram of Tampa Bay responded

Thank you for trusting us with your truck purchase. We’re thrilled the Ford F-250 will serve you well and appreciate your five-star rating.

July 16, 2026

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Employee Rating

The Service writer did a Great Job👍 Everyone was helpful . I think this survey should have a minimum amount of words! More

by dennis.frayne
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 16, 2026

Chrysler Dodge Jeep Ram of Tampa Bay responded

Thank you for the five-star review. We’re glad Mike and the rest of the team were helpful during your Ram 1500 service.

June 28, 2026

Dealership Rating
Employee Rating

Would recommend this dealership to anyone looking for new or used vehicle. Everyone is very courteous and helpful. Thanks again really liking my silverado More

by beachbum37619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hani Saliba

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Jun 29, 2026

Chrysler Dodge Jeep Ram of Tampa Bay responded

Thank you for recommending our dealership to others. We’re glad our team was courteous and helpful, and it’s great to hear you’re enjoying your Chevrolet. We appreciate you sharing this review.

June 16, 2026

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Employee Rating

Always great service from Aaron and the crew here at this dealership CDJR very happy to have purchased my vehicle here More

by sterlingn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Parfaite

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Jun 16, 2026

Chrysler Dodge Jeep Ram of Tampa Bay responded

Thank you for the five-star rating. We’re glad our team provided outstanding service on your Ram 1500 and that you’re happy with your purchase. We look forward to assisting you again.

May 12, 2026

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Employee Rating

They made the process easy and answered all my questions and concerns. They were fantastic. More

by MITCHELLTURNER9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hani Saliba, Eli Lovett

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May 12, 2026

Chrysler Dodge Jeep Ram of Tampa Bay responded

It’s great to hear that purchasing your new Ram 1500 was straightforward and your questions were addressed promptly. We’ll let Mike, Hani, and Eli know you appreciated their assistance. Thanks again for sharing your experience!

April 15, 2026

Dealership Rating
Employee Rating

They were great. My wife brought the car in, they sent me video updates while at work! Definitely returning! More

by amir.sullivan91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan, Service Area

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Apr 15, 2026

Chrysler Dodge Jeep Ram of Tampa Bay responded

It’s great to know our team made servicing your Dodge Charger easy. We’re glad the video updates kept you informed while you were at work. We look forward to welcoming you back soon.

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