Mike Shuman | Page 2

My original review outlined my negative experience with a previous sales rep at this dealership and the vehicle delivered to me. After reaching back out, I worked directly with Mr. Shuman who profusely apolo previous sales rep at this dealership and the vehicle delivered to me. After reaching back out, I worked directly with Mr. Shuman who profusely apologized about the situation and resolved the issues with the car promptly. He even covered the cost of the repair which was a very generous decision that I did not expect. The service department was incredibly responsive and Mr. Coyle kept me in the loop through the entire process. We've now had the car for a month since the repairs and it's been amazing. I totally understand mistakes can happen, but it's how you resolve them that matters most and CDJR of Tampa Bay exceeded my expectations and I was too hasty on my previous review. More

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Our salesman Bryan was excellent and he made the experience very pleasant. He went above and beyond and even helped keep our kids entertained throughout the process! experience very pleasant. He went above and beyond and even helped keep our kids entertained throughout the process! More

by Joeypalmowski Verified Customer Verified Customer

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Bryan Gwilliam and the team at CDJ of Tampa Bay are amazing!!! Everyone went above and beyond to make sure the my buying experience was smooth. Communication was top notch. Couldn’t ask for a bette amazing!!! Everyone went above and beyond to make sure the my buying experience was smooth. Communication was top notch. Couldn’t ask for a better dealership!!!! More

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One of the best auto dealer experiences I have ever had BY FAR. From the fantastic communication from Austen, to the very friendly and professional treatment from Mike, to the easy paper signing with Joel BY FAR. From the fantastic communication from Austen, to the very friendly and professional treatment from Mike, to the easy paper signing with Joel, buying my car was truly a pleasure. I was a challenge from the beginning and the team at CDJRTB was nothing less than empathetic and accommodating the entire way through. I recommend this group of people driving the customer experience at this dealership with so much enthusiasm. Find a way to work with them for your next car purchase/lease. More

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Bryan was very patient with us, answered our questions and showed us the various features of the cars we were looking at. His manager Mike was also very helpful and patient. They both made a point to let and showed us the various features of the cars we were looking at. His manager Mike was also very helpful and patient. They both made a point to let us know the details about a few vehicles we were interested in and the pricing. Although the dealership was under construction at the time we visited, we still had a good experience. When we decided to purchase, there process was smooth. More

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I enjoyed buying a vehicle from Shivas Patel. He was very professional and answered all of my questions confidently. He knows cars and how to find one that best fits my needs. I recommend him to He was very professional and answered all of my questions confidently. He knows cars and how to find one that best fits my needs. I recommend him to anyone looking for a vehicle. More

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