Mike Siefers | Page 15

Had a minor issue with the check engine light and just pulled in and was immediately taken care of! Outstanding attention in customer service! pulled in and was immediately taken care of! Outstanding attention in customer service! More

by JAYCGIFFEN Verified Customer Verified Customer

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The waiting area is nice with beverages and cheese curls. But the popcorn was out. But the popcorn was out. More

by JJEFFRIES310 Verified Customer Verified Customer

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Bryan was super friendly. Got me in for a 4-wheel alignment right away. The folks working there are always very nice and professional. The downfall for me is that every time Got me in for a 4-wheel alignment right away. The folks working there are always very nice and professional. The downfall for me is that every time I go in for a routine maintenance, there's something wrong that they charge a ton for. I know my Outback is older, but not everyone can drop 1100 dollars easily for a repair. I took the paperwork and called Flynns for a three-hundred-dollar difference for the repair. Make sure to always get a second quote somewhere else!! Dealerships are super high, and when I go there, I feel stressed out because it feels like if nothing is wrong...they will find something. More

by kas Verified Customer Verified Customer

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Efficient, courteous service. Repair was covered by warranty; loaner car was more than appreciated. Great teamwork -- noticed some servicemen helping a colleague on a busy day. Repair was covered by warranty; loaner car was more than appreciated. Great teamwork -- noticed some servicemen helping a colleague on a busy day. More

by lsfumea Verified Customer Verified Customer

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Everyone at Kenny Ross is very courteous and professional. Bryan Hastings got my car inspected and back to me in a very short time. He explained some of the things I might want to have done as professional. Bryan Hastings got my car inspected and back to me in a very short time. He explained some of the things I might want to have done as a suggestion in the near future. More

by JMSTILLWELL Verified Customer Verified Customer

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Mike is always friendly and courteous. He communicated often and explained clearly what we needed to know. He communicated often and explained clearly what we needed to know. More

by AJGRABO2 Verified Customer Verified Customer

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Everyone at Kenny Ross from the moment I arrived was professional, kind and courteous. They do not pressure you to pay for "extra" things as is shown from the video the service tech sends. The video is professional, kind and courteous. They do not pressure you to pay for "extra" things as is shown from the video the service tech sends. The video is very clear and communication is always a priority. I left South Hills Subaru and it was the best decision I made. I drive a little further but TOTALLY worth it. Love Kenny Ross Subaru. More

by TURNBULL71 Verified Customer Verified Customer

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I was told exactly what was going to be done to my car and what it would cost before any work started. After the work was completed, they suggested a few items that could be done to my car to make it bett and what it would cost before any work started. After the work was completed, they suggested a few items that could be done to my car to make it better and I had the choice of accepting or rejecting their suggestions. Overall, it was a very pleasant experience. I would not hesitate to return to Kenny Ross for any repair work I may need in the future. More

by BUD201 Verified Customer Verified Customer

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The service was fast and friendly. I will continue to purchase my vehicles and obtain service from Kenny Ross. I will continue to purchase my vehicles and obtain service from Kenny Ross. More

by LOUIS.SMITH Verified Customer Verified Customer

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Service Department staff provided a clear and easy to understand plan for the service requested including a solid time expectation. This made the wrap up at the end of the work much more understandable. understand plan for the service requested including a solid time expectation. This made the wrap up at the end of the work much more understandable. More

by JOHNTRACY3317 Verified Customer Verified Customer

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