Mike Siefers | Page 21

Great customer service. Very thorough and honest.everything was explained to me in detail and a text was sent to me. Very thorough and honest.everything was explained to me in detail and a text was sent to me. More

by 1992JAKE Verified Customer Verified Customer

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Mike provided good explaination of the services provided, accurate description of the cost. all done in a timely manner. accurate description of the cost. all done in a timely manner. More

by LRIKEL Verified Customer Verified Customer

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Issue was completely resolved. Car now runs smoothly without unwanted noise. I appreciate the way the maintenance staff had been very helpful and the way they handled the problem i Car now runs smoothly without unwanted noise. I appreciate the way the maintenance staff had been very helpful and the way they handled the problem immediately. I did not even have to wait a full day. More

by CPOBLETEMD Verified Customer Verified Customer

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My Forester had multiple idiot lights on for several days, and the heater was not noticeably working on the colder days. On the one day the wife and I had the time to get it looked at (we babysit grandc days, and the heater was not noticeably working on the colder days. On the one day the wife and I had the time to get it looked at (we babysit grandchildren 4 days a week) I made the call to Kenny Ross service Dept. Mike Siefers answered the phone and after explaining the problems with my vehicle, he calmed me down immediately, telling me if I brought in in that day (it was already afternoon) he would try to get it repaired while I waited. A few hours later Mike approached me in the waiting area with the best news in months. All the problems had been repaired, caused mostly by a Thermo Heat valve. Even better he said all the work was covered under the Drive Train warranty. I will be their customer for years to come! More

by brudyandjuice Verified Customer Verified Customer

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great service, excellent customer,care fast scheduling, and speedy turn around transparent from start to finish and speedy turn around transparent from start to finish More

by JUSTINOGLENN Verified Customer Verified Customer

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Mike was very thorough, knowledgable and courteous; very clean and welcoming waiting area. They promptly provided a loaner vehicle when added work was needed. An unexpected repair was covered by an extended clean and welcoming waiting area. They promptly provided a loaner vehicle when added work was needed. An unexpected repair was covered by an extended manufacturer recall warranty which they explained and took care of for me which saves me hundreds of dollars! Thank you Mike and thank you Kenny Ross. I will be back for all my regular service on both my Subaru , my wife’s, and my kids cars. More

by CBNKR1 Verified Customer Verified Customer

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Ease of scheduling. Friendly service goes above and beyond when dealing with customers. Repairs and service were completed quickly without delay. Friendly service goes above and beyond when dealing with customers. Repairs and service were completed quickly without delay. More

by CRASH.RECON4499 Verified Customer Verified Customer

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Great to deal with no hassle listen to my problems and took care of my needs took care of my needs More

by RDKING857 Verified Customer Verified Customer

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Service was good. Quick in and out. Determined there was nothing wrong with the vehicle. That is all I have to say. Quick in and out. Determined there was nothing wrong with the vehicle. That is all I have to say. More

by LJMAPRIL Verified Customer Verified Customer

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Friendly caring prompt service! My window kept falling down not going up all the way Ordered the part - called the day it came and got me same day appointment ! My window kept falling down not going up all the way Ordered the part - called the day it came and got me same day appointment ! More

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