Mike Siefers | Page 7

Was there to investigate the remote start (dealer installed) not working. Took three tries. The dealership is 45 minutes away from my house each time. I appreciate that it was finally fixed, as we installed) not working. Took three tries. The dealership is 45 minutes away from my house each time. I appreciate that it was finally fixed, as we like our 2020 Forester, and all prior service visits have been great. Hopefully the lessons learned will not be forgotten ... don't replace just the fob, or just the receiver, but replace with a complete 'kit' of receiver plus the two fobs. Hopefully you will get a report back from Subaru as to WHY the receiver/fobs could not synch. Best Regards and Still a Happy Subaru Owner More

by RC_SERMON Verified Customer Verified Customer

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Quickly fixed a minor problem with a previous repair. Fast turnaround the same day i called Fast turnaround the same day i called More

by MIKE.BRONE Verified Customer Verified Customer

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JD knew how to sell without being pushy, was friendly in a.very professional way a.very professional way More

by ALICIA24 Verified Customer Verified Customer

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Always help me when I need it and I can get an appointment pretty quickly. They’ve always gone above and beyond and Mike at the service counter is the best! appointment pretty quickly. They’ve always gone above and beyond and Mike at the service counter is the best! More

by MERALCOOK Verified Customer Verified Customer

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I was so very pleased with the kindness, pleasantness, of your staff, and my technician, Steve Reunion. I truly am so grateful for the opportunity to have worked with y'all's dealership, Subaru. Thank you de your staff, and my technician, Steve Reunion. I truly am so grateful for the opportunity to have worked with y'all's dealership, Subaru. Thank you dearly....really helped me so much. Blessings. Mr. Mobley More

by GMOBLEY249 Verified Customer Verified Customer

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Service was personal and knowledgeable. Listened to what we wanted and did not try to sell us something we did not want, Listened to what we wanted and did not try to sell us something we did not want, More

by VRSMITH1 Verified Customer Verified Customer

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The service department and scheduling is always high quality. I seem to have Mike at drop off and scheduling, he is always polite and professional. The text messages and recommendations for my car needs quality. I seem to have Mike at drop off and scheduling, he is always polite and professional. The text messages and recommendations for my car needs is a solid feature. This past service was for tires/breaks and pads. This was over $2,200, at checkout I was informed there would be a 3% card charge, if I had known prior, I would have used a check/debit that I did not have with me. Also, reviewing my bill, when scheduling was provided Subaru incentives of $50 off $500 service, was told I could use both. Neither of the incentives were applied, I would have scheduled 2 services if needed to apply $50 off. That with the $67 in card fees and no incentives, I missed out on $167 in savings. Was told the card fees just started. The repair service, timeliness of service, knowledge is always top quality. More

by PAMBARTON Verified Customer Verified Customer

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They got us right in for appointment to look at our vehicle. Resolved the issue and we had our vehicle in one day . Recommend Subaru 💯 % vehicle. Resolved the issue and we had our vehicle in one day . Recommend Subaru 💯 % More

by KATEYRABBIT Verified Customer Verified Customer

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For not realizing we needed to have an appointment for our car inspection they took us anyways and it was greatly appreciated! our car inspection they took us anyways and it was greatly appreciated! More

by B-BSKEETER Verified Customer Verified Customer

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The replacement of my engine was completed with a high level of professional standards and in a timely fashion. I therefore highly reccomend Kenny Ross Subaru for repairs and vehicle service. level of professional standards and in a timely fashion. I therefore highly reccomend Kenny Ross Subaru for repairs and vehicle service. More

by CRAIGJAMESSAUNDERS Verified Customer Verified Customer

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