Mike Simpson | Page 14

Im not sure who the staff mentioned is. I previously bought from this dealership and had an excellent experience. This time, not so much. Seemed like they made a poor judgement call and the I previously bought from this dealership and had an excellent experience. This time, not so much. Seemed like they made a poor judgement call and they expected me to compensate for it. I will not purchase or lease another car from not only this location, but this family of dealerships. Which is unfortunate. More

by Prefer to Remain Private Verified Customer Verified Customer

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I had been to one too many dealerships and I was just about out of hope. I sincerely appreciate this staff for helping me the way they did. Highly recommend. about out of hope. I sincerely appreciate this staff for helping me the way they did. Highly recommend. More

by mdemarzo127 Verified Customer Verified Customer

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Friendly, attentive, polite, not pushy, clean, salesman go above and beyond, helpful, knowledgeable, simple process go above and beyond, helpful, knowledgeable, simple process More

by AAUNTIE Verified Customer Verified Customer

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Amazing costumer service, the workers are very helpful on helping you decide what car is perfect for you! helping you decide what car is perfect for you! More

by yvoryr Verified Customer Verified Customer

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Great people They carry nice deals and nice models The are unique at the dealership as they have cars which nobody else has are unique at the dealership as they have cars which nobody else has More

by Nirav suthar Verified Customer Verified Customer

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They are very personal and professional at their jobs. They will try their hardest to get the work done quickly and with quality parts and service skills.. They will try their hardest to get the work done quickly and with quality parts and service skills.. More

by sunnyv309 Verified Customer Verified Customer

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Darryl was very professional. He knows the product and service and did not waste my time. He knows the product and service and did not waste my time. More

by Arthursutton Verified Customer Verified Customer

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This was my worse experience. As a long time Honda customer (20+ years) and leased cars from 4 dealers both in NJ and FL freehold Honda dealership was the worse. Too many issues As a long time Honda customer (20+ years) and leased cars from 4 dealers both in NJ and FL freehold Honda dealership was the worse. Too many issues to list. All I can say I wasted two days of my time trying to resolve a problem that it could be taken care in a couple of hours. I had scheduled 10 o’clock appointment it took two days. More

by GALLARO62 Verified Customer Verified Customer

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Scummy car dealer through and through. From start to finish they manipulate numbers, are extremely deceptive and coercive. This type of behavior is exactly why car dealers won’t be around From start to finish they manipulate numbers, are extremely deceptive and coercive. This type of behavior is exactly why car dealers won’t be around in 5yrs. People are sick of it. The sales manager comes over and lies from start to finish. I even got up and walked out after calling them out on their predatory and deceptive lies and the sales manager was calling and texting me to come back to make it right. They attempt to manipulate Honda Care and prey on customers using it. In order to get a certified used car they make you buy the over $2k dollar “certified” Honda care plan. They also use the classic lie that the bank gives you a lower interest if you get Honda Care. This is fraudulent and scummy car dealership behaviors that should’ve been done with years ago. AK is great salesman it’s just a shame his leadership he is learning from are xxxx. They also add gap without your knowledge as well. If you bought a car from here. I can guarantee you don’t know that you had Honda Care added on and gap insurance amounting to almost $3k extra to your invoice. Avoid this dealer at all costs. Never mind your car will be dirty and your “certified used car” was not serviced properly prior to purchase. Had my used vehicle for less than a week only to discover is needs a brake overhaul. This place is trash through and through. A BBB complaint will follow. A review on every single platform available will follow. More

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The salesperson Damian was excellent. They had the car I wanted in stock. Overall satisfied. I just wish the price wasn’t so high but they tried to work with me. They had the car I wanted in stock. Overall satisfied. I just wish the price wasn’t so high but they tried to work with me. More

by KTF0707 Verified Customer Verified Customer

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