41 Reviews
Write a Review41 Reviews of Mike Todak
October 09, 2020
If you HATE the car buying process, then go see Chris Blazer at BMW of Devon. It is the most enjoyable car purchase (now three cars!). Chris and the dealership make the purchase easy and straight forwar Blazer at BMW of Devon. It is the most enjoyable car purchase (now three cars!). Chris and the dealership make the purchase easy and straight forward. As a business owner, our time is precious. We had everything signed and on the road that day! More
Other Employees Tagged: Chris Blazer
August 29, 2020
Had a sales CONTRACT for a used BMW signed by the manager (not the salesperson)... this makes it a binding agreement. Got a call the next day that , opps , we didn't realize the car had already been sold . W (not the salesperson)... this makes it a binding agreement. Got a call the next day that , opps , we didn't realize the car had already been sold . WHAT B/S. If Sloan wants to makes this a premium dealership, this is NOT the way to go about it. More
August 01, 2020
5 star service from the time I stepped in the door, all questions were answered, paperwork was quick, easy and ready to go, rental car returned to Enterprise for me, my BMW was waiting out front for me, questions were answered, paperwork was quick, easy and ready to go, rental car returned to Enterprise for me, my BMW was waiting out front for me, a great crew that were genuinely happy for me getting my 1st BMW. More
Other Employees Tagged: Kerry Simmons , JT, McCunney
February 08, 2020
Worst service experience ever One tire had a slow leak and I was about to take a road trip so I had it checked. My car needed service in a few weeks, so we did the service, replac One tire had a slow leak and I was about to take a road trip so I had it checked. My car needed service in a few weeks, so we did the service, replaced the one tire and and the car received an 'all green' report card. Mind you, we had tire insurance (useless add-on). The car immediately pulled right. I took it in when I returned home and we got a bunch of excuses and denials and ghosting. Turns out everyone else in the industry but their service team and their manager seemed to realize you cannot replace just one tire on an AWD car. They offered to replace one other tire, but we would have had to forfeit all legal rights wrt to the car to get one lousy tire! Crazy! Funny thing, we replaced all 4 tires (at our own expense and elsewhere) and the car drove smoothly and straight again! I wonder why........... Ridiculous amounts of CYA with no regard for customer service or customer safety. Not only will I never purchase or use this dealer again - for any model care - but it has made me leary of BMW in general as well. Awful. Awful. Awful experience. More
February 03, 2020
Another fabulous experience! I am loving my new X1. Special thanks to my car salesman, Kerry, and General Manager, Mike. I truly appreciate everyone there for taking such great care of me! I will co Special thanks to my car salesman, Kerry, and General Manager, Mike. I truly appreciate everyone there for taking such great care of me! I will continue to refer my friends and family. More
Other Employees Tagged: Kerry Simmons, Frank Muto
November 11, 2019
Bad Service Experience We had a terrible customer service experience at BMW of Devon. Our car was serviced, we then encountered a problem with the car right afterwards and We had a terrible customer service experience at BMW of Devon. Our car was serviced, we then encountered a problem with the car right afterwards and reported it to the Service Department. We spoke directly with the service manager and general manager to try to find a reasonable resolution. In our opinion, their response was slow, very unreasonable, and they didn’t take any responsibility to their mistake. In the end, they basically ignored our problem and left us to fend for ourselves. We had to spent $1,000 at another service shop to fix the problem BMW of Devon created. They didn’t do the BWM of Devon, Sloan Automotive, or BWM’s brand any favors. Needless to say, we will not be patrons of their business any longer. More
Other Employees Tagged: Richard Houdek
September 07, 2019
Quality salesmanship Mike and Kerry created a great first time buying experience for my son. From the moment we walked I to the dealership, we were treated with respect. Mike and Kerry created a great first time buying experience for my son. From the moment we walked I to the dealership, we were treated with respect. We knew we could trust the salesman and GM. We are grateful for the ease of the process. More
Other Employees Tagged: Kerry Simmons
February 26, 2019
Exceeded all expectations! Frank Muto and his sales team at BMW of Devon went above and beyond during my most recent purchase. I highly recommend them for all your BMW sales / Frank Muto and his sales team at BMW of Devon went above and beyond during my most recent purchase. I highly recommend them for all your BMW sales / service needs. A+ More
Other Employees Tagged: Frank Muto , Brad Tabolinsky
February 26, 2019
Consistently superior Once again, our car-buying experience was quite successful and satisfying. Kerry Simmons was gracious, accommodating, knowledgeable, and prompt. Not s Once again, our car-buying experience was quite successful and satisfying. Kerry Simmons was gracious, accommodating, knowledgeable, and prompt. Not surprising— BMW of Devon has treated us very well since we moved to this area five years ago. Kerry has never disappointed. We’re huge BMW fans.. More
Other Employees Tagged: Kerry Simmons , Lisa Puggi