Mike Trotta | Page 12

Mike frank and Jerry were all gentlemen and helped me to get a great deal all stand up guys the cars are all clean there get a great deal all stand up guys the cars are all clean there More

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This place went down hill. BUYER BEWARE. Originally This place went down hill. BUYER BEWARE. Originally went to Novak 5 years ago. I was extremely impressed with their model. High quality low mile This place went down hill. BUYER BEWARE. Originally went to Novak 5 years ago. I was extremely impressed with their model. High quality low mile vehicles. Upfront pricing, no pressure no BS. I worked with sales person Anna and ended up trading in a Pilot and a wrangler foe 2 grand Cherokees. Trade in values were awesome. Condition of new cars awesome. Service awesome. Frank in financing awesome. I referred them multiple times to famiky and friends and even received $75 checks when they bought vehicles. 3 Grand Cherokees, 1 Ram pickup , Subaru and a wrangler. All good right. Fast forward. Sunmer 2021 I am looking to trade in a wrangler for another grand Cherokee. I call Anna’s phone. Some stranger picked up and tells me she is away from phone and to come in. We go to dealer only to find out that Anna no longer works there. There are no prices on the cars. Inventory is sparse, not top notch and service was non existent. We sit around for 30 min waiting to speak to manager (Mike) who never came out of his office and we leave. I went back again a week later only to find out that the sales person we talked to (matt) was no longer there. Hmm. I asked to speak to manager (mike). Once again. No one in the office or in the entire place and he could not be bothered. I ended up picking out a grand Cherokee salesman in training on floor and wanted to leave a deposit until i could bring wrangler in for appraisal. I was told $1000 deposit was non refundable if i did not like trade in value. so i left and said i woild come back with wrangler. a week later came back with car. Yet another Salesman (gabe) asked me what I needed. I told him i was there for an appraisal. He asked if i had an appointment. Once again, not a sole in the place and i told him no. He said they dont do appraisals until i pick out a vehicle. I told him that i did and he said well we don’t do appraisals until we have contracts signed on new vehicle. I told him. How can i make a decision until i know what my trade is worth i cannot believe what a run around i was getting and I left in disgust. These guys are now just as bad as most orher dealers and will never go back. More

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It was a real pleasure to work with Scott and his team. They went above and beyond to get me the car I wanted at an affordable price! They took all my requests into consideration and met my needs. Very ser They went above and beyond to get me the car I wanted at an affordable price! They took all my requests into consideration and met my needs. Very service oriented. Great experience! More

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We were extremely pleased with our experience at Novak. Scott was a pleasure to work with and took the time to answer all of our questions and explain everything. Mike and Frank also helped in making our b Scott was a pleasure to work with and took the time to answer all of our questions and explain everything. Mike and Frank also helped in making our buying process as easy as possible. I have already recommended others to go to Novak Motors. More

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Scott helped out a lot with finding the right car at the right price. He is funny and makes the car buying process pain free. right price. He is funny and makes the car buying process pain free. More

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I had a great experience buying a 2018 Dodge Durango from Novak motors. I would highly recommend them to anyone who is looking for a top of the line used car or truck. All the cars and trucks are super clea Novak motors. I would highly recommend them to anyone who is looking for a top of the line used car or truck. All the cars and trucks are super clean. The staff was awesome and very easy to deal with. No pressure at all. I wanted a certain truck and I was driving it that same day. No issues and no problems. Five star all the way around.. More

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An amazing experience, quick and simple down to the point , no sugarcoating ,many outstanding options as far as protection for the car I would definitely recommend Novak motors and Scott was a great salesper , no sugarcoating ,many outstanding options as far as protection for the car I would definitely recommend Novak motors and Scott was a great salesperson More

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I would highly recommend to anyone who wants a beautiful car for the right price with professional salesman/manager that made you feel comfortable and were very professional. No high pressure "salesman" lo car for the right price with professional salesman/manager that made you feel comfortable and were very professional. No high pressure "salesman" looking to rake you over the coals. The process was simple and streamlined . I left my trade, and drove home in my new beautiful car! Thank you to my salesman Gabe and manager Mike!!! More

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Annalea, Finance manager, and the general manager were all amazing! The entire experience was sublime. Definitely top notch service and care. Highly recommended! I would purchase my next vehicle here at N all amazing! The entire experience was sublime. Definitely top notch service and care. Highly recommended! I would purchase my next vehicle here at Novak Motors without a doubt!!! More

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My man Scott was on point from the 1st time I called and told him If he had an Alfa Romeo giulia. And the answer was no but within the same week he managed to get me not only the car but the color I wanted told him If he had an Alfa Romeo giulia. And the answer was no but within the same week he managed to get me not only the car but the color I wanted with the colour interior I desired and wanted. And now I am the 2nd proud owner of Giulia. Thank you Scott. More

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