Dealership Experience
8 yrs, 1 mo
Industry Experience
33 yrs
Languages Spoken
English
188 Reviews
Write a Review188 Reviews of Mike Trotta
October 14, 2024
I am a repeat customer. The buying experience is like no other. Very straight forward and no hidden fees. Scott, the salesman was very patient and friendly. We truly enjoy The buying experience is like no other. Very straight forward and no hidden fees. Scott, the salesman was very patient and friendly. We truly enjoyed him. However, the service department was the pits. They literally broke my car and I was forced into buying another vehicle. It’s a long story but I do not recommend the warranty or the service department at Novak. Go get work done on your vehicle at another warranty approved shop. Ray, the service manager has NO CLUE what his technicians are doing. More
Other Employees Tagged: Scott Misino, Gregory Hampton , Ray, the service manager
September 13, 2024
Amazing personnel assistance and quality inventorying to choose from. Nocack went above and beyond to find us the van we wanted? choose from. Nocack went above and beyond to find us the van we wanted? More
Other Employees Tagged: Scott Misino, Gregory Hampton
September 06, 2024
4th purchase of a vehicle from Novak, GOOD CUSTOMER. This car had one 1 key, they made me buy second key for 300.00, Customer service for loyalty was ignored. They offered me a ridiculously low trade in This car had one 1 key, they made me buy second key for 300.00, Customer service for loyalty was ignored. They offered me a ridiculously low trade in value, it was insulting, I sold it privately for DOUBLE there offer. Shame on management. Gabe tried his best or at least expressed that he did, who knows. Long story short, for 300.00 they lost a great customer who referred 7 sales made buy Novak. The bottom line, the stories you here about you are just a number is absolutely true! More
Other Employees Tagged: Gabriel Hernandez
August 10, 2024
This transaction was a breeeze! Quick and easy! Scott and the entire team made buying a used car painless! I highly recommend Scott and Novack Motors. Quick and easy! Scott and the entire team made buying a used car painless! I highly recommend Scott and Novack Motors. More
Other Employees Tagged: Scott Misino, Gregory Hampton
July 23, 2024
Gabriel was top notch excellent to work with quick and attentive. He understood my needs for the truck worked with me on the extended warranties got me in and out on pick up will definitely do business ag attentive. He understood my needs for the truck worked with me on the extended warranties got me in and out on pick up will definitely do business again. More
Other Employees Tagged: Gregory Hampton, Gabriel Hernandez
July 17, 2024
Great experience at Novak Motors and with Scott Misino Big selection .very knowledgeable. Easy process for buying our Cherokee. No pressure tactics . No hidden fees.. highly recommend Novak and Scott Mis Big selection .very knowledgeable. Easy process for buying our Cherokee. No pressure tactics . No hidden fees.. highly recommend Novak and Scott Misino . More
Other Employees Tagged: Scott Misino, Gregory Hampton, Gabriel Hernandez, Jerry Mancini, Kristin Loos, Rodney Hassell, Jonathan Brignoni
June 22, 2024
Great service! Scott was a great help. Very patient and even gave my daughter a stuff animal to keep her happy! 10/10 LOVE MY NEW CAR Scott was a great help. Very patient and even gave my daughter a stuff animal to keep her happy! 10/10 LOVE MY NEW CAR More
Other Employees Tagged: Scott Misino, Jerry Mancini , Frank
May 23, 2024
My experience at Novak Motors was fantastic! From my initial contact to walking through the doors and finally driving off the lot with an amazing car, the entire experience exceeded my expectati From my initial contact to walking through the doors and finally driving off the lot with an amazing car, the entire experience exceeded my expectations. The dealership is clean, spacious, well-stocked, and staffed by incredibly attentive and polite individuals. Scott, my salesman, was outstanding—highly knowledgeable, genuinely interested in understanding my needs, and patient throughout every step of the process. The GM and finance team was incredibly attentive too! If you’re in the market for a car, don't hesitate to visit Novak Motors! More
Other Employees Tagged: Scott Misino
April 19, 2024
Straight forward and extremely helpful team making buying a car an enjoyable experience. Scott was patient and extremely helpful. a car an enjoyable experience. Scott was patient and extremely helpful. More
Other Employees Tagged: Scott Misino
April 19, 2024
This is the 2nd car we purchased at Novak Motors from Scott. The process is so simple and stress free. They have a great selection of vehicles to choose from and have onsite financing with the lowest rat Scott. The process is so simple and stress free. They have a great selection of vehicles to choose from and have onsite financing with the lowest rates available. They never pressure you to buy and don’t send a million calls and text like all the dealerships around. The price you see is the price you pay.. I would highly recommend Scott at Novak Motors for your next car. Thanks again Scott. Tom Loeffel More
Other Employees Tagged: Scott Misino, Gregory Hampton

