Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 11

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
533 Reviews
5.0

533 Reviews

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533 Reviews of Mike Waddle

June 09, 2024

Dealership Rating
Employee Rating

Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More

by berealbeyou
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2024

Dealership Rating
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Mike took care of my needs promptly and efficiently. Wait time was minimal. Thanks Mike. More

by helenmulkerrin
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Service Communication
Recommend Dealer
Yes

June 04, 2024

Dealership Rating
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Explained process fully. Explained why additional services were required and what the benefit of each was. More

by mikemac01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

May 23, 2024

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MIKE WADDLE At Arlington Heights Ford has always been very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department More

by Tjrenglish
Service Price Transparency
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Recommend Dealer
Yes

May 22, 2024

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waddle was very efficient and courteous billing was right work performed was right wait was as-expected what more can you ask kjc More

by caeassociates
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

May 11, 2024

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Employee Rating

We came in to look at a vehicle that was listed online and not only was the car available and ready for us to drive, Lonnie Catanese was easy to work with and the price was as advertised. Simple transact More

by brandi.willey
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Elliott Reichel, Teddy Dziedzic , Joe Anzelone, Joe Baez, Israel Gonzalez, Brian Powell, Dan Szwec

April 10, 2024

Dealership Rating
Employee Rating

Mike Waddle, Service Manager, consistently provides me and my wife with excellent service for our Ford Expedition EL and Explorer. I recommend Arlington Heights Ford Service Center. More

by Mark Helbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Burzawa

Apr 15, 2024

Arlington Heights Ford responded

We truly appreciate you taking the time to write about your experience at our service department, Mark. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Mike and our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Arlington Heights Ford Team

March 23, 2024

Dealership Rating
Employee Rating

Called yesterday wanted oil change service spoke to John B set appt for 10am car is perfect happy with all services performed More

by TomyJon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, John Burzawa

Mar 26, 2024

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

March 21, 2024

Dealership Rating
Employee Rating

Always get excellent service AH Ford. We own 3 Ford vehicles and the AH Ford service department is a big factor why. More

by MTRAGE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

Mar 26, 2024

Arlington Heights Ford responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Arlington Heights Ford Team

March 21, 2024

Dealership Rating
Employee Rating

Purchased both ford vehicle's at other dealers because of small covid inventories. Recently tried your Arlington heights location because it's close to were we live.come to find that your staff Jerry Hood a More

by northbluff2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

Mar 26, 2024

Arlington Heights Ford responded

Thank you so much for this fantastic review, and congratulations on your new vehicle! We appreciate you taking the time to share your experience and for allowing us to show you the Arlington Heights Ford difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Sincerely, The Arlington Heights Ford Team

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