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Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 12

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
533 Reviews
5.0

533 Reviews

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533 Reviews of Mike Waddle

March 13, 2024

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Employee Rating

Excellent service department fast nice waiting area. Explanation of service performed and how to maintain my car in the future More

by ekrempetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2024

Arlington Heights Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Arlington Heights Ford Team

March 08, 2024

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The service was super helpful and quite quick from what I expected. Everyone I spoke to was lovely b More

by katieramone
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Service Time
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Recommend Dealer
Yes
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Mar 13, 2024

Arlington Heights Ford responded

Thank you for leaving us this great review, Katie! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

March 05, 2024

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Employee Rating

Prices on the higher side, service manager should have recommended for what is necessary and what is not, however service was prompt. More

by hameedinm
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Service Time
Service Communication
Recommend Dealer
Yes
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March 03, 2024

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The staff and very one I work with were great, and they work with me to get me in and out fast . They did a great job on my car. Thanks . More

by randywilliams08@gmail. Com
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Service Communication
Recommend Dealer
Yes
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Mar 06, 2024

Arlington Heights Ford responded

We are ecstatic to hear about your positive experience with us, Randy! We will share your feedback with my team and hope to see you again soon! Sincerely, The Arlington Heights Ford Team

February 22, 2024

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Employee Rating

I feel that the service writer has my best interest at heart. I also feel that the service writer Mike Waddle was courteous and knowledgeable. More

by redbeard58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2024

Arlington Heights Ford responded

Thanks for your perfect review! We're glad to hear that our team was courteous and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

February 21, 2024

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Employee Rating

I pass 3 Ford dealers to get to AHF because of their excellent customer service! More

by Sdgt3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2024

Arlington Heights Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

February 20, 2024

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Employee Rating

Ithe service department is caring, professional and knowledgeable! Your great Thank you all so much! More

by Jackie G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne , Justin Barrett, Kevin Juarez, Nino Mohammad, Anthony Wojciechowski

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Feb 23, 2024

Arlington Heights Ford responded

Thank you for your outstanding rating about our service department, Jackie. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Arlington Heights Ford Team

February 19, 2024

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Good fast and friendly service. I was given a ride to work after I found out that my car needed more work than expected. Saved me $ otherwise I would have had to take an Uber. Car More

by jackgrott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Arlington Heights Ford responded

We are glad to hear you enjoyed your recent visit to our service department. At Arlington Heights Ford we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, The Arlington Heights Ford Team

February 09, 2024

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Employee Rating

It was a pleasure to work with you. I definitely enjoyed the experience. Thanks again. More

by M.pirita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Villanueva

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Feb 14, 2024

Arlington Heights Ford responded

Thank you for taking the time to share with us! The goal of the Arlington Heights Ford team is to ensure an enjoyable experience for each of our customers. Please remember that we're always here to assist you with any future auto needs! Sincerely, The Arlington Heights Ford Team

February 09, 2024

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Employee Rating

Mike and Jerry were very helpful in getting my service completed, and were very informative about the situation with my unique situation during the repair. The communication between them and myself was re More

by jkunst4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

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Feb 13, 2024

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

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