Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 2

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
526 Reviews
5.0

526 Reviews

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526 Reviews of Mike Waddle

January 31, 2026

Dealership Rating
Employee Rating

We have been using Arlington Heights Ford since 2005 and have always been satisfied with both the sales and service dept. More

by tjlock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2026

Arlington Heights Ford responded

We appreciate your long-term loyalty to Arlington Heights Ford. Thank you for your continued trust in our sales and service departments. We look forward to assisting you in the future.

January 23, 2026

Dealership Rating
Employee Rating

I dealt with Mike Waddle and he did an awesome job. He made sure everything I needed done got done. I was in and out in no time. He had no problem answering any questions or concerns I had. Look forwar More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with us at Arlington Heights Ford. We're glad our team was able to assist you efficiently and address all your concerns. We appreciate your trust and look forward to helping you again.

January 17, 2026

Dealership Rating
Employee Rating

Mike Waddle of the Service Department was very thorough, professional and helpful. He was very clear about my service options and their costs. More

by Tom B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2026

Arlington Heights Ford responded

We appreciate your feedback about our service department. Our team is committed to clear communication and quality care at Arlington Heights Ford. Thank you for sharing your experience.

December 15, 2025

Dealership Rating
Employee Rating

This is my seventh purchase from Steve Ursin at Arlington Heights Ford, and as usual it was a pleasure able experience. More

by marktenuta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2025

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford again. We're glad our team could provide a positive experience. We appreciate your continued trust in us.

December 11, 2025

Dealership Rating
Employee Rating

The team was upfront and transparent on how long my repair was going to take, so I would not be without my vehicle too long. Appreciate all the updates More

by michael.j.magnifico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Arlington Heights Ford responded

Thank you for recognizing our efforts to keep you informed. Transparency and regular updates are important to us at Arlington Heights Ford. We’re glad to hear you appreciated it.

November 10, 2025

Dealership Rating
Employee Rating

We had a great service experience at Arlington Heights Ford. Service Advisor Billy and Service Mgr Mike Waddle teamed up to take care of checking us in. Mike called about the progress of the necessary w More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy

Nov 20, 2025

Arlington Heights Ford responded

We appreciate your kind words about our service team and the care you received. Your recommendation means a lot to Arlington Heights Ford. Thank you for choosing us over the years.

November 07, 2025

Dealership Rating
Employee Rating

Steve is the best salesman I have ever dealt with. 5th new car here at AH Ford and I couldn’t be happier. 2 Expeditions, and F150, an Edge and now an Explorer. So straight forward. I will go to no More

by d.horvath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ursin, Jerry Hood

Nov 09, 2025

Arlington Heights Ford responded

Thank you for your loyalty to Arlington Heights Ford and for sharing your experience. We're glad our team could assist you with your vehicle choices. We appreciate your continued trust in us.

November 01, 2025

Dealership Rating
Employee Rating

I’ve always went there in the past for oil changes. Last February I had a bad experience with my new truck and I quit going there. I lost my confidence with them. But on Friday, October 31, 2025 I t More

by Saxman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2025

Arlington Heights Ford responded

We appreciate you giving Arlington Heights Ford another chance. Our team is glad to have addressed your concerns and earned back your trust. Thank you for sharing your experience.

October 30, 2025

Dealership Rating
Employee Rating

Today I had a late afternoon appointment that I needed a resolved same day. Mike Waddle and his team came through. I needed to meet a an annual state review within a day to get the plates renewed and due More

by Segan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Edward’s

Nov 02, 2025

Arlington Heights Ford responded

We appreciate your feedback and are glad our team could assist with your state review and plate renewal needs. Arlington Heights Ford is here to support you with timely service. Thank you for choosing us.

October 23, 2025

Dealership Rating
Employee Rating

Mike took care of my service requests with great follow up and expectations that where spot on. Thank you Mike! More

by dwyers7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Arlington Heights Ford responded

We’re glad to hear your service experience met your expectations. Our team aims for that kind of accuracy and care at Arlington Heights Ford.

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