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Mike Waddle

Overview Reviews (538) Inventory (239)

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Mike Waddle

Mike Waddle | Page 29

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0

538 Reviews

Overview Reviews (538) Inventory (239)

5.0

538 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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538 Reviews of Mike Waddle

January 06, 2022

Dealership Rating

Employee Rating

I always receive polite and timely service. Very satisfied. I will continue to bring my car here for future services. satisfied. I will continue to bring my car here for future services. More

by vml73138

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jan 10, 2022 -

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

January 05, 2022

Dealership Rating

Employee Rating

Very professional staff, I would definitely recommend this place for future car services. Came in for an oil change and they were pretty fast at it. this place for future car services. Came in for an oil change and they were pretty fast at it. More

by Carlos

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 10, 2022 -

Arlington Heights Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Ford Team

December 27, 2021

Dealership Rating

Employee Rating

Always great service with a smile. Cost and time estimates are spot on. Thanks Mike and Team! estimates are spot on. Thanks Mike and Team! More

by Dennis

Customer Service

Friendliness

Recommend Dealer

Yes

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Dec 30, 2021 -

Arlington Heights Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Arlington Heights Ford Team

December 23, 2021

Dealership Rating

Employee Rating

Jerry and Mike corrected a problem that came up from the initial service. I have been a service customer for over 20 years and the result was what I have come to expect from AH Ford. Thanks. initial service. I have been a service customer for over 20 years and the result was what I have come to expect from AH Ford. Thanks. More

by jporras

Customer Service

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood

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Dec 29, 2021 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

December 09, 2021

Dealership Rating

Employee Rating

Ford was very helpful when I mentioned that my husband had an early appointment and I needed to leave asap. They went above and beyond to make that possible. had an early appointment and I needed to leave asap. They went above and beyond to make that possible. More

by ccirillo1004

Customer Service

Recommend Dealer

Yes

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Dec 14, 2021 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

December 07, 2021

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Employee Rating

Great service as alway with a friendly environment. Arlington heights ford staff always eager ti help their customers! Arlington heights ford staff always eager ti help their customers! More

by Teddy

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Lou Alfano

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Dec 10, 2021 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

December 04, 2021

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Employee Rating

great family busines respect all customers dissent prices always on the top, plenty of car offers never let you down always on the top, plenty of car offers never let you down More

by kkaltsonis

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: mike at service

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Dec 08, 2021 -

Arlington Heights Ford responded

Hello, we really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Ford Team

December 04, 2021

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Employee Rating

Fast and easy, everyone was polite and answered any questions I had, I will definitely come back questions I had, I will definitely come back More

by Stanley.ciupka

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 08, 2021 -

Arlington Heights Ford responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Arlington Heights Ford Team

December 02, 2021

Dealership Rating

Employee Rating

Great customer service by Mike. The way he handled the non-mask-wearing customer was brilliant. Thanks. non-mask-wearing customer was brilliant. Thanks. More

by slj123

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 03, 2021 -

Arlington Heights Ford responded

Thank you for your great review! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Arlington Heights Ford Team

December 01, 2021

Dealership Rating

Employee Rating

Really fast service ! Great people working here ! Awesome experience , Thank you Mike Waddle and Arlington heights ford team ! experience , Thank you Mike Waddle and Arlington heights ford team ! More

by Yousof33

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 01, 2021 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

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