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Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 30

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
535 Reviews
5.0

535 Reviews

Write a Review

535 Reviews of Mike Waddle

November 18, 2021

Dealership Rating
Employee Rating

Best Ford dealership around. I choose them every visit. Fast and professional service every time. More

by tim.winkelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 18, 2021

Arlington Heights Ford responded

Tim, thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

November 17, 2021

Dealership Rating
Employee Rating

Had engine issue and this dealership went beyond the normal course of business to resolve the issue on an immediate basis. Their professionalism by putting customer first deserves my future business. More

by m.paull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Nov 18, 2021

Arlington Heights Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

November 17, 2021

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Employee Rating

The best service center in the area. All of my vehicles repairs have been done by AH Ford. Tony always takes care of me and my vehicle. More

by Pasik.emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Villanueva , Anthony Wojciechowski

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Nov 17, 2021

Arlington Heights Ford responded

Emily, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tony does for Arlington Heights Ford and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Ford Team

November 11, 2021

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Employee Rating

5 Star service every time I go there. Their Service Department is clean and organized. More

by davel1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese

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Nov 12, 2021

Arlington Heights Ford responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Arlington Heights Ford. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Arlington Heights Ford Team

November 04, 2021

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Employee Rating

Mark Waddle did a great job. He researched that I had enough Ford Pass points to pay for my service with no further out-of-pocket on my part More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 05, 2021

Arlington Heights Ford responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Arlington Heights Ford Team

November 02, 2021

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Employee Rating

Fast lane at this Dealership works the way it was designed to perform. Arrived at garage, Mike Waddle wrote out my work order. In and Out in less than 1 1/2 hr. Truck washed too. I called GOLF MI More

by Wisconsin Geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 05, 2021

Arlington Heights Ford responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Arlington Heights Ford Team

October 31, 2021

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Employee Rating

Great service once again from a 30 years plus customer. Your new man Kevin seems like a fine young man. Keep up the good work ! More

by geesdream
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Yasmin Bahena, Kevin Juarez *****

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Nov 01, 2021

Arlington Heights Ford responded

Thank you so much! Kevin is new to us but is quickly proving to be a valuable member of our team. Thank you for the kind words and we look forward to working with you again soon! Sincerely, The Arlington Heights Ford Team

October 30, 2021

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Employee Rating

Good place to service and repair a car, professional service advisors, not to mention mechanics...Good luck with the job,Kevin. More

by qazco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Juarez

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Nov 01, 2021

Arlington Heights Ford responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Arlington Heights Ford Team

October 29, 2021

Dealership Rating
Employee Rating

Always gives excellent service doesn’t pressure you tells you what you need done nice people to work with More

by Tmk8311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 29, 2021

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

October 27, 2021

Dealership Rating
Employee Rating

I have always had a very good experience with Arlington Heights Ford, and will continue to go back, even though I have moved out of the area and must travel 100 miles r/t to get there. More

by msylvesterpeek
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

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Oct 28, 2021

Arlington Heights Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

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