Mike Wallace | Page 2

Terrible. No communication in the 2 months my car was there. I had to call to get updates on my car. Each time I called I was told something different and they No communication in the 2 months my car was there. I had to call to get updates on my car. Each time I called I was told something different and they were extremely rude. Amanda in particular. She sounded annoyed each time I called. This dealership is the worst customer service I have seen in years. Very disappointing. Mike in sales was the only reason I got my car back after 2 months. I somehow got him on the phone and he was amazing and helpful and couldn’t believe everything I had told him about what was going on with my car and the experience I was having. After speaking to him the service Dept had my car done in 24 hours. Even the general manager of the dealership couldn’t help me but Mike sure did. More

by Brittany Verified Customer Verified Customer

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First class service and helpful staff. Left feeling like we were the only people there. Highly recommend. Left feeling like we were the only people there. Highly recommend. More

by 0928sbs Verified Customer Verified Customer

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Mike was outstanding - very knowledgeable, professional, and helpful. He worked hard for our business, answered all our questions, and went above and beyond in expediting the purchase of our new Palisade an and helpful. He worked hard for our business, answered all our questions, and went above and beyond in expediting the purchase of our new Palisade and our trade-in. Dylan gave us a fair price on the new vehicle and fair trade-in value and was great to work with. Zach is a knowledgeable, hard-working young man and a pleasure to work with. The entire team are great ambassadors for the Hyundai brand! We have already recommended Mike to friends who are shopping for a new vehicle! More

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Very helpful, friendly. They were very informative and quick with the entire process. Highly recommend!! They were very informative and quick with the entire process. Highly recommend!! More

by Bmaddux0809 Verified Customer Verified Customer

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They were very professional, explained everything in detail and kept in contact with me throughout my repairs. detail and kept in contact with me throughout my repairs. More

by TJCODY101 Verified Customer Verified Customer

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Very smooth and efficient service. The workers are super kind and didn’t make me feel like they were trying to sell me things. Best Hyundai dealership I’ve been to so far. The workers are super kind and didn’t make me feel like they were trying to sell me things. Best Hyundai dealership I’ve been to so far. More

by lindseyl08 Verified Customer Verified Customer

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Awesome customer service! Friendly, knowledgeable staff. I look forward to many years as a Crain Hyundai customer! Friendly, knowledgeable staff. I look forward to many years as a Crain Hyundai customer! More

by Srickey Verified Customer Verified Customer

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Great car buying experience. The salesman was so very helpful. He had so much experience with the Tucson and helped me understand things I might not ever have known. The salesman was so very helpful. He had so much experience with the Tucson and helped me understand things I might not ever have known. More

by gayle.pullease Verified Customer Verified Customer

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Great dealership, great product and customer service. Much better by far than the Bentonville dealership. This is our 5th Hyundai purchase. Much better by far than the Bentonville dealership. This is our 5th Hyundai purchase. More

by Tim Verified Customer Verified Customer

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Very friendly and patient. I appreciated that many came to introduce themselves, and they showed me around the dealership/service department. I appreciated that many came to introduce themselves, and they showed me around the dealership/service department. More

by Bonnie Verified Customer Verified Customer

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