Mike Warren | Page 10

Anytime we need our super duty serviced, we go to tenvoorde's quick lane. They do a great job and the service advisor is knowledgeable, friendly, and treats you with respect. tenvoorde's quick lane. They do a great job and the service advisor is knowledgeable, friendly, and treats you with respect. More

by Steph Robak Verified Customer Verified Customer

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Very helpful, all the staff were very kind and relatable. The atmosphere was relaxed. George was a delight, he listened to my issue/what I wanted and put me in a vehicle that I was more than happy with. The atmosphere was relaxed. George was a delight, he listened to my issue/what I wanted and put me in a vehicle that I was more than happy with. More

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Very happy with Mike in service. He was class A when I showed up with blown motor in my truck. My only complaint was the accessories side scheduling and communication. Took me 3 trip He was class A when I showed up with blown motor in my truck. My only complaint was the accessories side scheduling and communication. Took me 3 trips back to get my things installed and then I got charged for mudflats that was suppose to be included in Purchase. Over all was good experience More

by mrutten Verified Customer Verified Customer

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Very Good. The 7th vehicle i bought from Tenvoorde. I will buy from them again The 7th vehicle i bought from Tenvoorde. I will buy from them again More

by kraemermike Verified Customer Verified Customer

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Made experience positive and the waiting area n coffee n snack room is very nice to have snack room is very nice to have More

by michael.boschee Verified Customer Verified Customer

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Staff was very kind and helpful. I wasn't pushed to look at vehicles that didn't check all my boxes. I was very pleased with the pricing in correlation to the mileage. I was a little I wasn't pushed to look at vehicles that didn't check all my boxes. I was very pleased with the pricing in correlation to the mileage. I was a little disappointed that my vehicle only came with one key and no basic floor mats, but it is what it is. More

by DanielleYourczek Verified Customer Verified Customer

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Please stop emailing me, my name is not Jessica. I unsubsidized over a month ago. Fords suck. I unsubsidized over a month ago. Fords suck. More

by JACOBMICKUS Verified Customer Verified Customer

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Everyone is very friendly and will help anyone that asks or looks like they need help or looks like they need help More

by justice116 Verified Customer Verified Customer

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Wish they had informed me in detail about the extended warranty being part of the original 3 years/36000. warranty being part of the original 3 years/36000. More

by JENNER1262 Verified Customer Verified Customer

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Came to look at trading in my Ford escape to get a truck. Explained the parameters that I needed to be met, and was told that I need to be flexible. Was shown multiple different trucks, but each time I wante Explained the parameters that I needed to be met, and was told that I need to be flexible. Was shown multiple different trucks, but each time I wanted to move forward with a truck Something Happens to where we cannot move forward with it. There was always something wrong with the truck I wanted to move forward with so the truck cannot be selected. Allowing flexibility when looking for a vehicle and still being told I’m not being flexible enough. Felt pushed into having my credit run, I allowed it. Explaining that I cannot have a cosigner or put money down I was told that was no problem. But every single vehicle that my credit was run for I was told that I needed a cosigner or to put money down. I felt like I was not listened to and was pushed towards getting a particular truck I didn’t care for and which even then I was not able to get. I explained to the sales rep that this is what I was afraid of. Having my credit run for no reason and not being able to get a vehicle. and all I was told was sorry that’s how we do things. I was told Tenvoorde helps and works with people no matter what to give the best customer service and to gain a customer for life, but I kept being strung along on a chase that there was no happy ending to. I was never really given any updates unless I asked, and I felt like the only thing that mattered was the sales rep making commission on a particular vehicle along with the person in charge of the financing and Not trying to give the best customer service and do what’s needed for a customer. More

by eeldude18 Verified Customer Verified Customer

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