Mike Warren | Page 10

Very happy with Mike in service. He was class A when I showed up with blown motor in my truck. My only complaint was the accessories side scheduling and communication. Took me 3 trip He was class A when I showed up with blown motor in my truck. My only complaint was the accessories side scheduling and communication. Took me 3 trips back to get my things installed and then I got charged for mudflats that was suppose to be included in Purchase. Over all was good experience More

by mrutten Verified Customer Verified Customer

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Very Good. The 7th vehicle i bought from Tenvoorde. I will buy from them again The 7th vehicle i bought from Tenvoorde. I will buy from them again More

by kraemermike Verified Customer Verified Customer

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Made experience positive and the waiting area n coffee n snack room is very nice to have snack room is very nice to have More

by michael.boschee Verified Customer Verified Customer

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Staff was very kind and helpful. I wasn't pushed to look at vehicles that didn't check all my boxes. I was very pleased with the pricing in correlation to the mileage. I was a little I wasn't pushed to look at vehicles that didn't check all my boxes. I was very pleased with the pricing in correlation to the mileage. I was a little disappointed that my vehicle only came with one key and no basic floor mats, but it is what it is. More

by DanielleYourczek Verified Customer Verified Customer

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Please stop emailing me, my name is not Jessica. I unsubsidized over a month ago. Fords suck. I unsubsidized over a month ago. Fords suck. More

by JACOBMICKUS Verified Customer Verified Customer

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Everyone is very friendly and will help anyone that asks or looks like they need help or looks like they need help More

by justice116 Verified Customer Verified Customer

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Wish they had informed me in detail about the extended warranty being part of the original 3 years/36000. warranty being part of the original 3 years/36000. More

by JENNER1262 Verified Customer Verified Customer

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Came to look at trading in my Ford escape to get a truck. Explained the parameters that I needed to be met, and was told that I need to be flexible. Was shown multiple different trucks, but each time I wante Explained the parameters that I needed to be met, and was told that I need to be flexible. Was shown multiple different trucks, but each time I wanted to move forward with a truck Something Happens to where we cannot move forward with it. There was always something wrong with the truck I wanted to move forward with so the truck cannot be selected. Allowing flexibility when looking for a vehicle and still being told I’m not being flexible enough. Felt pushed into having my credit run, I allowed it. Explaining that I cannot have a cosigner or put money down I was told that was no problem. But every single vehicle that my credit was run for I was told that I needed a cosigner or to put money down. I felt like I was not listened to and was pushed towards getting a particular truck I didn’t care for and which even then I was not able to get. I explained to the sales rep that this is what I was afraid of. Having my credit run for no reason and not being able to get a vehicle. and all I was told was sorry that’s how we do things. I was told Tenvoorde helps and works with people no matter what to give the best customer service and to gain a customer for life, but I kept being strung along on a chase that there was no happy ending to. I was never really given any updates unless I asked, and I felt like the only thing that mattered was the sales rep making commission on a particular vehicle along with the person in charge of the financing and Not trying to give the best customer service and do what’s needed for a customer. More

by eeldude18 Verified Customer Verified Customer

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What a great experience! The team really knows what there doing and all of them are truly professional. The team really knows what there doing and all of them are truly professional. More

by JAMIELINK99 Verified Customer Verified Customer

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My salesman, Taylor was great to work with! He went out of his way to find me the exact vehicle I wanted! He went out of his way to find me the exact vehicle I wanted! More

by goodall29 Verified Customer Verified Customer

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