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Mike White
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16 Reviews
16 Reviews
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16 Reviews of Mike White
May 01, 2025
I have been a customer of James Wood in Denton since 1995. I feel like I was put on the back burner when my back ordered part finally arrived. You kept my truck just 2 days short of 7 weeks and if I had 1995. I feel like I was put on the back burner when my back ordered part finally arrived. You kept my truck just 2 days short of 7 weeks and if I hadn't called Mike White it would have been more. Mike Belew called me one time to tell me that the part needed to fix the transmission was on back order. After that, I had to call to check on the status. I called the day the part came in which was 5 weeks and 3 days in. Mike called me back after talking to the tech and told me it would be another week before they would have it ready. He didn't call me after that week went by so I called him that Tuesday morning. At this time I was without a truck for 6 weeks and 3 days. He didn't call me back until around 5 PM only to tell me that it was going to be yet another week before they could have my truck ready. So I called Mike White the next day, Wednesday and told him all of the above. The next day I got a call from Mike Belew telling me my truck was ready. I feel like I was put on the back burner because it was warranty work and they were looking for a convenient time to work it in. I really don't know. what I do know is when I get ready to trade this truck or my Terrain in, I will do it anywhere but James Wood in Denton. You just lost a customer of 30 years. More
by stevebillingslea
Verified CustomerOther Employees Tagged: Mike Belew
April 13, 2025
Excellent dealership. I’ve been cared for by the James Wood team since they first came to serve the Denton market. Always cared for by them with steadfast commitment from I’ve been cared for by the James Wood team since they first came to serve the Denton market. Always cared for by them with steadfast commitment from all dealership departments. Consistently outstanding service, workmanship and professionalism. More
by cw_smith
Other Employees Tagged: Denny Aldridge, Will Lewis, Jarrett Abel, Samantha Oliphant, Jared Laska, Russ Ellis, Jessie McWilliams, David Sweeden, Robert Cook , Art Williams, Trish Cheney
November 16, 2024
The service center is always clean and comfortable and the staff is knowledgeable and polite and friendley the staff is knowledgeable and polite and friendley More
by WINDMILL1950
Other Employees Tagged: Sheldon Jeffcoat, Phillip Surles, Jarrett Abel, Tim Wilkins, Dustin List, Taylor Adams, Rachel Alvey
November 15, 2024
Samantha met me at my truck and greeted me by name before I even stepped out. What more could I ask for? To Mike White and Samantha. Don’t worry. Russ will get his. You both enjoy where you work and i I even stepped out. What more could I ask for? To Mike White and Samantha. Don’t worry. Russ will get his. You both enjoy where you work and it comes out with your guest interactions. Thank you. To Russ. You only get one star. Keep trying though! More
by djpotter78
Other Employees Tagged: Samantha Oliphant, Russ Ellis
September 16, 2024
There is always an issue with the mechanics. Once I had to diagnose through YouTube a simple thing they could not and I am not a mechanic. I brought in vehicle for a few issues when I picked it Once I had to diagnose through YouTube a simple thing they could not and I am not a mechanic. I brought in vehicle for a few issues when I picked it up immediately there was a new major issue never had problems there before and how did they miss that? My sons car went in next week same thing we left with a tire down upon pick up and work was not done have to bring it back. Always something quality is pretty bad and not trustworthy. I only come here because of my warranty. More
by MISSNITA777
Other Employees Tagged: Tim Wilkins, Franklin Wood, Rachel Alvey
July 20, 2024
Rachel Alvey in service is great to work with and always very helpful. Robert Capestany in sales is also great and a pleasure to talk to. He's my sales guy and will be when I purchase my next Cadillac. very helpful. Robert Capestany in sales is also great and a pleasure to talk to. He's my sales guy and will be when I purchase my next Cadillac. More
by GK
Other Employees Tagged: Robert Capestany , Rachel Alvey
June 06, 2024
I LOVE JESSE. HE IS THE BEST. I SHOULD HAVE BEEN OFFERED A VEHICLE TO DRIVE SO THEY COULD HAVE PUT MY SIDE VIEW MIRROR ON. BUT THEY COULDN'T OFFER ME ONE. E HE IS THE BEST. I SHOULD HAVE BEEN OFFERED A VEHICLE TO DRIVE SO THEY COULD HAVE PUT MY SIDE VIEW MIRROR ON. BUT THEY COULDN'T OFFER ME ONE. E More
by CLCROSS2007
Other Employees Tagged: Wendy Deter, Dee Ann Potendyk, Denny Aldridge, Will Lewis, Ray O'Rourke, Brandon Stolp, Jarrett Abel
May 05, 2024
Katie was kind, patient, informative, and efficient. She answered all my questions quickly and made me feel at ease during this process. She even offered to give me a tour of the dealership. If I ever n She answered all my questions quickly and made me feel at ease during this process. She even offered to give me a tour of the dealership. If I ever need another vehicle or have any questions I will certainly be calling on her kind patient expertise. I will also be talking up this dealership to all my friends who are looking for a new or used vehicle. More
by Satisfied002901
Other Employees Tagged: Katie Wilkins, Mike Loch , Don
March 10, 2024
Quick no hassles and worked to get the deal done. I was in and out with my car in a couple of hours. I was in and out with my car in a couple of hours. More
by ewmassengale
Other Employees Tagged: Donny Sides, Gavynn Norris
February 10, 2024
Excellent staff there! Kept me informed on my repairs. Would highly recommend them and I will be using them in the future. Kept me informed on my repairs. Would highly recommend them and I will be using them in the future. More
by JACKSTOLP
Other Employees Tagged: Brandon Stolp, Jarrett Abel
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