Mike Wing | Page 21

Always pleasant and knowledgeable staff! Scheduling is easy and they keep you informed while working on your vehicle with any updates. Scheduling is easy and they keep you informed while working on your vehicle with any updates. More

by jodi_donahue Verified Customer Verified Customer

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When 2 savvy teenage girls outshine the supposed expertise of 2 supposedly grown men that run the service dept at Hilltop Chevy Service, it's like witnessing a cosmic mismatch. Not only did they man expertise of 2 supposedly grown men that run the service dept at Hilltop Chevy Service, it's like witnessing a cosmic mismatch. Not only did they manage to convince me that my comprehensive warranty covers absolutely nothing, but their notion of a timely transmission flush turned into a mysterious 2 week long saga, as if my car entered the black hole of incompetence. No calls for an entire week after I asked for the service. Oh, and the grand surprise! A $165 bill, apparently for the privilege of having my car diagnosed without any forewarning. Forget the transmission flush; it seems they couldn't even keep track of basic requests in their daily influx of business because, "You know we deal with 50 ppl a day so sometimes notes get lost." A week of radio silence, no red flags to maybe call the owner of said car and when I dared to inquire, the manager's attempt at resolution turned into a theatrical staring contest while trying to pay!?!? Meanwhile, 2 teenage girls are standing there recording the whole interaction because, "This is so crazy stupid that it's TikTok worthy!" All this, meanwhile their trying to find the keys & the car, itook 10 min. Go to drive away, only to now see the engine light now fully illuminating like a misplaced star, and my seat adjuster has transformed into an impromptu car horn! Congratulations, Hilltop Chevy, for not only failing to fix anything but managing to add an orchestra of malfunctions to your repertoire! PS- I was also interested in trading my car in for a new one, but again, the note must have been lost in " the 50 ppl" because sales never called me back. More

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Always a great experience at Hilltop Chevy Everyone is very pleasant and eager to to do whatever it takes to make your experience smooth very pleasant and eager to to do whatever it takes to make your experience smooth More

by bedellbuddy Verified Customer Verified Customer

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Very good mechanics, fast courteous service. So far my experience has been great. Good dealership So far my experience has been great. Good dealership More

by kerryldennison.kd Verified Customer Verified Customer

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car was brought in clean but there was greasy hand prints on both doors and some on the interior of the drivers side door car was definitely dirtier when it came out than what it was when it whent i prints on both doors and some on the interior of the drivers side door car was definitely dirtier when it came out than what it was when it whent in. More

by omegaman4u1 Verified Customer Verified Customer

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Great group! Helpful and practical. I came in only knowing of a red-brown liquid leak. More work than I planned on but practical solutions and suggestions since Helpful and practical. I came in only knowing of a red-brown liquid leak. More work than I planned on but practical solutions and suggestions since my car just exceeded 100,000 miles were provided. I am happy with the outcome! Caddy runs GREAT. More

by daddeonh Verified Customer Verified Customer

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Sooo Happy Grateful and blessed! ! Kyle was super understanding, as the bank overnighted a check to me.. via Fedex, and it took 5 days to arrive. Smh. But he trusted my word and foll ! Kyle was super understanding, as the bank overnighted a check to me.. via Fedex, and it took 5 days to arrive. Smh. But he trusted my word and follow through, held the car for me and took a kind relaxed caring approach to my situation! Never harassed me on if check here yet. Always support smaller men, shop local!! This dealership is non pushy, relaxed atmosphere and always helped me When had issues with my car in past and my families. Never pressured or ignored. Great people/team here. Many of my family comes here or has when bought used/new too! Please if in the market for a car- new or used, think of these smaller guys!!! More

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Excellent service once again. Performed a comprehensive inspection and fixed problems they identified ahead of my power train warranty expiring within 3 months. Big help saving me Performed a comprehensive inspection and fixed problems they identified ahead of my power train warranty expiring within 3 months. Big help saving me money and problems down the road. More

by Subvet Verified Customer Verified Customer

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Great service great people to deal with always friendly I’ll always do my business with hiltop I’ll always do my business with hiltop More

by slampski Verified Customer Verified Customer

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Pleasant welcome. Knew me by name when checking in. Found a leak notified me and repaired it immediately. Knew me by name when checking in. Found a leak notified me and repaired it immediately. More

by sburnett9241 Verified Customer Verified Customer

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