Milani Hedquist | Page 34

Good service I always have a pretty good experience at Brent Brown. This most recent time I showed up for my appointment that I was given earlier that day and for I always have a pretty good experience at Brent Brown. This most recent time I showed up for my appointment that I was given earlier that day and for some reason I never got placed on the appointment list. Nevertheless they helped me and got the oil change done in a little over an hour. More

by KOLBYKRANTZ Verified Customer Verified Customer

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This time it was good. This dealership is all about pressuring you into a sale. I drove up north to just not go to them. I understand a sales men but all they care about if This dealership is all about pressuring you into a sale. I drove up north to just not go to them. I understand a sales men but all they care about if that sale not you. And this is over multiply experience not just one. Plus I have questions I ask over the phone and there never very helpful that way. Plus they were suppose to call me to let me know when my recall part came in, yeah they never did. Once I got in for the recall the one lady who helped me there was awesome So not all bad but I wouldn’t recommend plus they have given me the lowest trade in values over any other dealership. More

by Holden Verified Customer Verified Customer

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Service Everything was great especially with the service agents I got but the price was too high for me. I should know the final price before the service begi Everything was great especially with the service agents I got but the price was too high for me. I should know the final price before the service begins. I also would like to camera video provided underneath the vehicle. More

by Mr. Review Verified Customer Verified Customer

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Service Milani was awesome!! She is great fantastic awesome really cares an asset to your team. I would hire her if I could to work for me. Milani was awesome!! She is great fantastic awesome really cares an asset to your team. I would hire her if I could to work for me. More

by fxhobtoo Verified Customer Verified Customer

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Great Customer Service! I felt I was very important when I pulled into the service garage. I was just hit on the freeway with debris and as they talked with me my anxieties w I felt I was very important when I pulled into the service garage. I was just hit on the freeway with debris and as they talked with me my anxieties went away. Great people and great service! More

by clove.kellie Verified Customer Verified Customer

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Excellent service Service rep was very friendly and professional. She Listened to my concerns and thoroughly explained what the techs would do. I used you transportatio Service rep was very friendly and professional. She Listened to my concerns and thoroughly explained what the techs would do. I used you transportation service and the driver was an excellent driver and very helpful and polite. Thank you Brent Brown for having a wonderful staff. More

by pat.ellsworth Verified Customer Verified Customer

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Took too long! I came in for a standard maintenance (tire rotation and oil change). My appointment was at 9:50 AM and I left the services department at 12:30 PM. H I came in for a standard maintenance (tire rotation and oil change). My appointment was at 9:50 AM and I left the services department at 12:30 PM. How does an oil change and tire rotation take that long? Your ability to schedule appointments needs to be improved greatly. The best part was working with Milani. She was very nice and had to apologize for the long delay on more than one occasion. If I came back, she'd be the only service manager i'd choose to work with. More

by TNEWBOLD Verified Customer Verified Customer

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Rip off Tied to sell me a 600.00 (599.00) service deal which I didn't need. Told me I needed some filters replaced. I asked how much? Approximately 35.00 or Tied to sell me a 600.00 (599.00) service deal which I didn't need. Told me I needed some filters replaced. I asked how much? Approximately 35.00 or so. When I went to pay the total was 95.00. What the xxxx? I was irritated after this increase in price and just wanted to leave. Would not recommend to a friend or at the very least give a solid warning that they will screw you on price so beware. More

by leavigesaa Verified Customer Verified Customer

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