Miles Means

Easy in and out very professional and friendly people I love my Infiniti thank you love my Infiniti thank you More

by ahmadr04 Verified Customer Verified Customer

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Overall Great Service, and Experience. Everyone is courteous, and willing to work to ensure they deliver the deal that you desrve. Everyone is courteous, and willing to work to ensure they deliver the deal that you desrve. More

by ASHTON JORDAN Verified Customer Verified Customer

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Easy transaction. Only a little negotiating required for an acceptable final purchase price. The trade-in process was efficient and reasonable. They did charge for add Only a little negotiating required for an acceptable final purchase price. The trade-in process was efficient and reasonable. They did charge for adding tint, which I know they didn't add, but other than that, everything was straightforward. Overall, a professional operation. More

by SIMONJBUCK Verified Customer Verified Customer

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Top notch service and very customer friendly! Love the classy atmosphere and all of the perks that come with buying a crest vehicle. Couldn’t be more happier! Love the classy atmosphere and all of the perks that come with buying a crest vehicle. Couldn’t be more happier! More

by KARIWATSON7 Verified Customer Verified Customer

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Miles was very pleasant to work with. We were able to see the car we wanted, test drive and complete the purchase in a reasonable time. We were able to see the car we wanted, test drive and complete the purchase in a reasonable time. More

by JMGREEN Verified Customer Verified Customer

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Al Conkelton saved my experience with the dealership. When handling business, I'm not one to show emotions. He's demeanor stayed nice and helpful the entire time. However, the young lady that handled the When handling business, I'm not one to show emotions. He's demeanor stayed nice and helpful the entire time. However, the young lady that handled the finance portion, when I signed paperwork on the first day was nice until she saw I didnt want any perks. She text my deposit documents to hold the car to the wrong person and even after advising it was wrong I came the next day and it was still wrong. Her demeanor was very rude once she realized there wouldn't be any additional sales onto the vehicle and went silent. If I had dealt with her I would have walked out. So yes Al was great and a great addition to your team. More

by NOSA Verified Customer Verified Customer

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My wife and I don't like games. The warranty as stated by Miles was changed by Crest so that it was only good if you purchased another layer of protection. Miles was the best, per The warranty as stated by Miles was changed by Crest so that it was only good if you purchased another layer of protection. Miles was the best, period. The games he and Jeremy were forced to play made the whole experience burdensome at best. Buying a new car should be a great experience, but it was not. This said, we love the Infiniti. More

by TSIBIGTROT Verified Customer Verified Customer

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Had a good service and buying experience at crest Infiniti thank you so much . Appreciate it. Infiniti thank you so much . Appreciate it. More

by SHAMSUDDIN1181 Verified Customer Verified Customer

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Rob Simmonds sent an e-mail in response to mine, Mr. Brosin touched base to be sure I had received what I needed, Miles Means setup my appointment and introduced me to David Whyte. Mr. Hernandez handled Brosin touched base to be sure I had received what I needed, Miles Means setup my appointment and introduced me to David Whyte. Mr. Hernandez handled the financing and Miles delivered the car bow and all (!) and explained how things worked. David really helped me. He showed me the cars I was interested in, answered all my questions, demonstrated the car to me, discussed the pricing and finished the agreement. He was patient throughout and flexibly scheduled the delivery and payment. Miles was terrific during all my meetings with him. He met me each time I arrived at Crest, stopped by to inquire how things were going, and delivered my car in a celebratory way. Mr. Hernandez was professional, explained all the paperwork, walked me through the financing, allowed me to adjust some terms, and encouraged me to buy the protection package. This is an example of perfect coordination among several employees with different responsibilities who worked together to quickly find me a replacement car and deliver it as fast as possible. The car is immaculate, so there are a lot of other Crest employees who deserve lots of credit as well. Companies struggle today to actually serve their customers. Crest proved it is possible. The rest are still failing to do the basic: meet their customer's needs. Miles even arranged for Enterprise to pick up my rental car saving me that inconvenience. My G37, which I loved and which had NO issues during my ownership was destroyed by a red light runner at an intersection in Plano . Crest stands out as the single most helpful, supportive, and enjoyable experience since the airbag blasted me in the chest. My thanks to David, Miles, Rob, Mr. Hernandez, Mr. Brosin and all those who certified and immaculately serviced this car. Infiniti is the best - G35, G37, to Q50 I never even considered another car company. Crest certainly has put a true customer service organization together. David gave me a Masters hat as well. Thank you all for my new RED Q50, Robert Hill More

by BOBHILLONE Verified Customer Verified Customer

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Excellent service, everyone were very helpful and knowledgeable, , very good price on vehicle, we love the car knowledgeable, , very good price on vehicle, we love the car More

by SANJIV0531 Verified Customer Verified Customer

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