Miles Means

Al Conkelton saved my experience with the dealership. When handling business, I'm not one to show emotions. He's demeanor stayed nice and helpful the entire time. However, the young lady that handled the When handling business, I'm not one to show emotions. He's demeanor stayed nice and helpful the entire time. However, the young lady that handled the finance portion, when I signed paperwork on the first day was nice until she saw I didnt want any perks. She text my deposit documents to hold the car to the wrong person and even after advising it was wrong I came the next day and it was still wrong. Her demeanor was very rude once she realized there wouldn't be any additional sales onto the vehicle and went silent. If I had dealt with her I would have walked out. So yes Al was great and a great addition to your team. More

by NOSA Verified Customer Verified Customer

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My wife and I don't like games. The warranty as stated by Miles was changed by Crest so that it was only good if you purchased another layer of protection. Miles was the best, per The warranty as stated by Miles was changed by Crest so that it was only good if you purchased another layer of protection. Miles was the best, period. The games he and Jeremy were forced to play made the whole experience burdensome at best. Buying a new car should be a great experience, but it was not. This said, we love the Infiniti. More

by TSIBIGTROT Verified Customer Verified Customer

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Had a good service and buying experience at crest Infiniti thank you so much . Appreciate it. Infiniti thank you so much . Appreciate it. More

by SHAMSUDDIN1181 Verified Customer Verified Customer

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Rob Simmonds sent an e-mail in response to mine, Mr. Brosin touched base to be sure I had received what I needed, Miles Means setup my appointment and introduced me to David Whyte. Mr. Hernandez handled Brosin touched base to be sure I had received what I needed, Miles Means setup my appointment and introduced me to David Whyte. Mr. Hernandez handled the financing and Miles delivered the car bow and all (!) and explained how things worked. David really helped me. He showed me the cars I was interested in, answered all my questions, demonstrated the car to me, discussed the pricing and finished the agreement. He was patient throughout and flexibly scheduled the delivery and payment. Miles was terrific during all my meetings with him. He met me each time I arrived at Crest, stopped by to inquire how things were going, and delivered my car in a celebratory way. Mr. Hernandez was professional, explained all the paperwork, walked me through the financing, allowed me to adjust some terms, and encouraged me to buy the protection package. This is an example of perfect coordination among several employees with different responsibilities who worked together to quickly find me a replacement car and deliver it as fast as possible. The car is immaculate, so there are a lot of other Crest employees who deserve lots of credit as well. Companies struggle today to actually serve their customers. Crest proved it is possible. The rest are still failing to do the basic: meet their customer's needs. Miles even arranged for Enterprise to pick up my rental car saving me that inconvenience. My G37, which I loved and which had NO issues during my ownership was destroyed by a red light runner at an intersection in Plano . Crest stands out as the single most helpful, supportive, and enjoyable experience since the airbag blasted me in the chest. My thanks to David, Miles, Rob, Mr. Hernandez, Mr. Brosin and all those who certified and immaculately serviced this car. Infiniti is the best - G35, G37, to Q50 I never even considered another car company. Crest certainly has put a true customer service organization together. David gave me a Masters hat as well. Thank you all for my new RED Q50, Robert Hill More

by BOBHILLONE Verified Customer Verified Customer

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Excellent service, everyone were very helpful and knowledgeable, , very good price on vehicle, we love the car knowledgeable, , very good price on vehicle, we love the car More

by SANJIV0531 Verified Customer Verified Customer

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I love my new QX 80 Autograph! And I have Miles and Andy to thank for that. They met us in the middle (or more in our favor to be honest) every step of the way. And then Miles pers And I have Miles and Andy to thank for that. They met us in the middle (or more in our favor to be honest) every step of the way. And then Miles personally drove my new beauty right to my door. Even after turning around because my complicated self had to have all weather mats lol I can’t thank them enough for dealing with me ;) More

by morganbrooke89 Verified Customer Verified Customer

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miles was very helpful and easy to work with crest is well located and offers nice surroundings well located and offers nice surroundings More

by UNCLEJO Verified Customer Verified Customer

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Everything was easy and hassle free buying our car. We will definitely be buying future vehicles from Crest! We will definitely be buying future vehicles from Crest! More

by JESS_SESS Verified Customer Verified Customer

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The team at Crest Infiniti was amazing I walked in the dealership and in two hours I walked out with a vehicle. They made trading in my Cadillac seamless. The whole process as efficient and easy. dealership and in two hours I walked out with a vehicle. They made trading in my Cadillac seamless. The whole process as efficient and easy. More

by KERIJOHNSONTX Verified Customer Verified Customer

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Miles was great to work with as he was calm and easy going make the process simple and relaxed. going make the process simple and relaxed. More

by MDNITDOV Verified Customer Verified Customer

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