Mirena Napier | Page 30

first visit to new location April 2024 - oil change / multipoint/check battery - battery failed test- dealership did not have a replacement battery - had to wait over one hour for new battery to be loca multipoint/check battery - battery failed test- dealership did not have a replacement battery - had to wait over one hour for new battery to be located and installed. July 2024 oil change/ multipoint took over an hour and 45 min. Tunde O'Connor is the best of the best and the number one reason I continue having my car services at St Augustine Hyundai. You could not ask for or find better customer care than what Tunde provides. Mirena Napier is always as pleasant as can be. More

by colleenmur07 Verified Customer Verified Customer

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I scheduled an appointment for an oil change, tire rotation, and cabin filter change. Ms. Mirena Napier, my service specialist, met me at the garage door, verified the work order, ushered me into the rotation, and cabin filter change. Ms. Mirena Napier, my service specialist, met me at the garage door, verified the work order, ushered me into the waiting area, made me aware of the available refreshments and snacks, and said she would update me as the work proceeded. About 1.15 hours later, Ms. Napier reminded me of the work completed, walked me to my vehicle, wiped of the wet spots from the car wash, and waved me on my way home. That's what I call professional service! More

by RICKF49 Verified Customer Verified Customer

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my service advisor is really very good. She always treats me with respect and professionalism. she will come out and give me updates as to what’s happening with my car. It is not her fault She always treats me with respect and professionalism. she will come out and give me updates as to what’s happening with my car. It is not her fault that the mechanics took two hours to do an oil change. hopefully the next time I arrive for an oil change It will be in a timely manner. Hyundai is very fortunate to have my service advisor Marina More

by PEARLOFPC Verified Customer Verified Customer

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The service provided by the dealership was impressively efficient and exceeded expectations. Will definitely return. efficient and exceeded expectations. Will definitely return. More

by marshapacelli Verified Customer Verified Customer

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Customer service is fantastic. Highly recommend this location. So rare to find such nice people Highly recommend this location. So rare to find such nice people More

by daniele.nevel Verified Customer Verified Customer

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Wonderful owner and dedicated employees. Superb service! Beautiful new building. Will continue to do business there Superb service! Beautiful new building. Will continue to do business there More

by SUEFOLEY401 Verified Customer Verified Customer

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Everything went good, on time getting me in on time, nice waiting area, got in and out fast. waiting area, got in and out fast. More

by gcpowerplus Verified Customer Verified Customer

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Recently bought my car here and took it in for its first oil change. Wonderful experience all around. Great service from the greeter to my Service Consultant Mirena-so awesome, to the Service Dept who wor oil change. Wonderful experience all around. Great service from the greeter to my Service Consultant Mirena-so awesome, to the Service Dept who worked on my car. Even a stop by hello from my sales manager, George, who helped me in the purchase of my car. Everyone at this beautiful and comfortable location are professionals and so helpful. More

by CC Verified Customer Verified Customer

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Comfortable, clean location. Mirena Napier is the best - she takes care of everything! Highly recommend this dealership and the service dept. Mirena Napier is the best - she takes care of everything! Highly recommend this dealership and the service dept. More

by vishnu13 Verified Customer Verified Customer

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The service desk was courteous and friendly. The attention to detail was commendable and will definitely be returning in the future. The attention to detail was commendable and will definitely be returning in the future. More

by jkvicich Verified Customer Verified Customer

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