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Mirena Napier
Mirena Napier | Page 29
Service Advisor
Hyundai of St Augustine
1111 Marketplace Dr.
St. Augustine, FL 32084
421 Reviews
421 Reviews
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421 Reviews of Mirena Napier
Verified Customer
August 23, 2024
The customer service here is a joke from management down to the service department! I purchased 2 2024 sonata’s both have front number defects, I’ve bought it up to the management team they have no response to the service department! I purchased 2 2024 sonata’s both have front number defects, I’ve bought it up to the management team they have no response. They didn’t have a problem selling a vehicle and taking your money, but won’t fix their brand new 2024 issues! A joke. Next we get a 2024 Santa Fe the transmission goes after just 2 weeks, my Santa Fe has now been in the shop for over a month. There has been no communication! I have to keep calling for an update. They ordered the part and then didn’t even know they had to order more. 33 days now my car is still sitting there. More
by Jerzz17
Other Employees Tagged: Sylvester Moore, Travis Brubaker, Tunde O'Connor, Justin Spurlock, Ray Kwasneski , Michael Early, Jimmy Feliciano
August 22, 2024
Mirena is great! New location is beautiful, snacks and drinks are a nice touch! Love it! New location is beautiful, snacks and drinks are a nice touch! Love it! More
by harlie56
Other Employees Tagged: Tunde O'Connor, Terrance Crooms, Juan Castellano, Kelvin Early, Keith Mondello, Matk Boswell, John Stephens , Madison Frickenstein
August 21, 2024
I love taking my car into the New Hyundai service center EVERYONE is so nice and professional they give me top10 service everytime I go and they explain everything as well I tell everyone I meet about Hyun EVERYONE is so nice and professional they give me top10 service everytime I go and they explain everything as well I tell everyone I meet about Hyundai . Everytime I see someone getting into their car that’s a Hyundai I ask them have they been to the New service center yet and if they haven’t I tell them where it is and encourage them to go . More
by JOANIE5645
Other Employees Tagged: Tunde O'Connor, Justin Spurlock , Cheryl Buck
August 20, 2024
They replaced my engine and fixed my A/C in a very timely manor but i was thrown for a loop when i found out that the repair of my A/C labor cost was way overboard. I thought I had paid what I owed before th manor but i was thrown for a loop when i found out that the repair of my A/C labor cost was way overboard. I thought I had paid what I owed before the work was done but informed after the service that the labor charge was not included. I was very lucky I had that much in the bank otherwise I don't know what i would have done. You need to be more up front about what it's going to cost before the service is approved by the customer. I thought that was really sneaky and underhanded and that the labor cost was way over priced. More
by bobnlinda0
August 16, 2024
I love this dealership. It’s the best one in three counties. The manager Jimmy came by to say hello. Wanted to know if I wanted to trade my car in. I chuckled cause I love m It’s the best one in three counties. The manager Jimmy came by to say hello. Wanted to know if I wanted to trade my car in. I chuckled cause I love my Genesis. The mechanics, the service writers the whole team is phenomenal. Unfortunately, once in a while, Things don’t always work out easily, but I’m thrilled that they are here and service my car. More
by PAM4HOUSES
Other Employees Tagged: Joe King, Stacy Mitchell, Sylvester Moore, Joey King Jr., Kelvin Early, Keith Mondello , Cheryl Buck, Jimmy Feliciano
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