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Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier | Page 29

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
406 Reviews
4.9

406 Reviews

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406 Reviews of Mirena Napier

August 13, 2024

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Employee Rating

Mirena is a very efficient competent Service manager who is extremely detailed and caring. She has been able to quickly respond to my extended warranty issues in some of the complications I have had and res More

by danielconsults
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Yes
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Aug 13, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM

August 11, 2024

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Mirena is great. But the noise in the back of my car still is not fixed will have to go back in. More

by ddsmatt22
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Yes
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Aug 11, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. I am sorry to hear that you still have a noise in your vehicle, please be sure to have Mirena work with our Service Director, Joe King, to address your concerns on your next visit. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 09, 2024

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Everything was excellent! !! Very kind and courteous!! Repair word was done in a timely fashion!! Absolutely love the new facility!!! More

by Cnetherclift1964
Service Communication
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Yes
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Aug 10, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 09, 2024

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Accomadations are excellent and workers extremely helpful and a pleasure to be around. Great place. More

by CRAMER4005
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Yes
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Aug 09, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 09, 2024

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They are always very friendly and welcoming. Mirena explained everything and put my mind at ease when I was a little concerned about all that needed to be done to my car and the cost. I really a More

by debbe904
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randy Selph, Tunde O'Connor

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Aug 09, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 08, 2024

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They always do a good job when I bring my car in I only have them fix my car More

by TANNIE6644
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Recommend Dealer
Yes

Other Employees Tagged: Danny Perez, Tunde O'Connor, Fernando Bravo, John Stephens , Cheryl Buck, Juan Jaramillo

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Aug 09, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 08, 2024

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Always the best service. Always with cheerfulness. I’m greeted From the very start and shown into the comfortable waiting lounge. More

by carlbaytala
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Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor, Justin Spurlock

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Aug 08, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 06, 2024

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The building is way too cold. It would be nice if there was a warmer area to wait, especially for the longer services. Have you considered putting an outdoor benches? More

by darleneswartz11
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Yes
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Aug 08, 2024

Hyundai of St Augustine responded

Thank you so much for the candid feedback and 4 star rating. We are in the process of working with Hyundai Motor America on providing benches for our valued guests that are approved. We appreciate your patience and understanding and look forward to providing you a five star experience on your next visit. We sincerely appreciate your loyalty to Hyundai of St. Augustine Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 06, 2024

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Very nice facility and friendly atmosphere. Service is done right and employees are very knowledgeable. More

by davidtrumanstraw
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Yes
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Aug 08, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. We look forward to providing you with a 5 star experience on your next visit. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 06, 2024

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Mirena is so helpful. Always happy and accommodating. It's really convenient that rides are offered so my car can just get worked on while I am at work. More

by STEFANIEHEDRICK
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Yes
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Aug 08, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We look forward to providing you a 5 star experience on your next visit. We sincerely appreciate your loyalty to Hyundai of St. Augustine Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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