Mirena Napier | Page 29

Don't know. Wasn't there but heard that all was ok and it's always been our dealer for our 3 Hyundais. Wasn't there but heard that all was ok and it's always been our dealer for our 3 Hyundais. More

by EVAWRIGHT Verified Customer Verified Customer

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The customer service here is a joke from management down to the service department! I purchased 2 2024 sonata’s both have front number defects, I’ve bought it up to the management team they have no response to the service department! I purchased 2 2024 sonata’s both have front number defects, I’ve bought it up to the management team they have no response. They didn’t have a problem selling a vehicle and taking your money, but won’t fix their brand new 2024 issues! A joke. Next we get a 2024 Santa Fe the transmission goes after just 2 weeks, my Santa Fe has now been in the shop for over a month. There has been no communication! I have to keep calling for an update. They ordered the part and then didn’t even know they had to order more. 33 days now my car is still sitting there. More

by Jerzz17 Verified Customer Verified Customer

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Mirena is great! New location is beautiful, snacks and drinks are a nice touch! Love it! New location is beautiful, snacks and drinks are a nice touch! Love it! More

by harlie56 Verified Customer Verified Customer

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Very clean with drinks, snacks and lots of seating areas. The staff treat you with respect and are very pleasant. The staff treat you with respect and are very pleasant. More

by mjwoleslagle Verified Customer Verified Customer

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I love taking my car into the New Hyundai service center EVERYONE is so nice and professional they give me top10 service everytime I go and they explain everything as well I tell everyone I meet about Hyun EVERYONE is so nice and professional they give me top10 service everytime I go and they explain everything as well I tell everyone I meet about Hyundai . Everytime I see someone getting into their car that’s a Hyundai I ask them have they been to the New service center yet and if they haven’t I tell them where it is and encourage them to go . More

by JOANIE5645 Verified Customer Verified Customer

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The new dealership is super modern and nice with the same great service and technicians as before. great service and technicians as before. More

by spazcat101 Verified Customer Verified Customer

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They replaced my engine and fixed my A/C in a very timely manor but i was thrown for a loop when i found out that the repair of my A/C labor cost was way overboard. I thought I had paid what I owed before th manor but i was thrown for a loop when i found out that the repair of my A/C labor cost was way overboard. I thought I had paid what I owed before the work was done but informed after the service that the labor charge was not included. I was very lucky I had that much in the bank otherwise I don't know what i would have done. You need to be more up front about what it's going to cost before the service is approved by the customer. I thought that was really sneaky and underhanded and that the labor cost was way over priced. More

by bobnlinda0 Verified Customer Verified Customer

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I love this dealership. It’s the best one in three counties. The manager Jimmy came by to say hello. Wanted to know if I wanted to trade my car in. I chuckled cause I love m It’s the best one in three counties. The manager Jimmy came by to say hello. Wanted to know if I wanted to trade my car in. I chuckled cause I love my Genesis. The mechanics, the service writers the whole team is phenomenal. Unfortunately, once in a while, Things don’t always work out easily, but I’m thrilled that they are here and service my car. More

by PAM4HOUSES Verified Customer Verified Customer

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Very welcoming and knowledgeable. All employees seem to enjoy helping customers and making them feel at home All employees seem to enjoy helping customers and making them feel at home More

by AJCUTRINO Verified Customer Verified Customer

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I got a courtesy servicing, which was incredible. Mirena was ver communicative and was very understanding even though my servicing was taking longer than normal. Very quick and good customer service Mirena was ver communicative and was very understanding even though my servicing was taking longer than normal. Very quick and good customer service and experience. More

by amberwhit401 Verified Customer Verified Customer

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