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Mirena Napier

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Mirena Napier

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Mirena Napier | Page 5

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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5.0

65 Reviews

Overview Reviews (65) Inventory (386)

5.0

65 Reviews

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65 Reviews of Mirena Napier

April 06, 2024

Dealership Rating

Employee Rating

Exceptional customer care, got me right into Service after a dead battery and had it in stock to change out. Was back on my way in 2 hours. after a dead battery and had it in stock to change out. Was back on my way in 2 hours. More

by boschman

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 06, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 05, 2024

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Employee Rating

Excellent! ! Mirina Napier is best!! Very caring and thorough! She is the top in customer service!! ! Mirina Napier is best!! Very caring and thorough! She is the top in customer service!! More

by steveserg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jermaine Alverez

Helpful 1

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Apr 05, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirina, she is a valuable member of our team. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 01, 2024

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Employee Rating

Turner is very professional and helpful she very nice and kniw her job very well kniw her job very well More

by myladyboop1124

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Tunde O'Connor

Helpful 0

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Apr 01, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely thank you for your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 31, 2024

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Employee Rating

I love the new location! Mirena is professional and so positive. She made sure that I was able to receive all of my maintenance and still be out in time to have lunch with my Mirena is professional and so positive. She made sure that I was able to receive all of my maintenance and still be out in time to have lunch with my longtime friends. The dealership is so clean and a pleasure to wait in while my car is being serviced. More

by jdhafner

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Mar 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We look forward to working hard and smarter everyday to continue to improve and provide you a 5 star experience on your next visit. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 30, 2024

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Employee Rating

Great new location. The waiting area is much nicer than the old place. Service was fast. The waiting area is much nicer than the old place. Service was fast. More

by slbarley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mirena Napier

Helpful 0

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Mar 31, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind word and 5 star rating. We will continue to work harder and smarter to improve the experience for our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 29, 2024

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Employee Rating

The new facility is easy to get to, very clean and has a very comfortable waiting area. very comfortable waiting area. More

by marcb1259

Verified Customer

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Service Time

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Recommend Dealer

Yes

Helpful 0

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Mar 29, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. My team and I will work continuously everyday to improve the experience for you and our valued guests. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 28, 2024

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Employee Rating

I brought my vehicle in for an oil change, tire rotation and regular check up. It always takes too long for an oil change, but I know this in advance. We were early for the appointment, and wound up being a and regular check up. It always takes too long for an oil change, but I know this in advance. We were early for the appointment, and wound up being at the dealership for about an hour and a half. The distance from my home is a bit farther away, so that's why I was early. I wasn't sure how much longer the ride would be. The new building is quite nice, and the chairs in the waiting area are comfortable. The showroom is spacious and it was nice to see Randy, my original salesman for the 2016 Santa Fe Sport! More

by MBODY17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mirena Napier

Helpful 1

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Mar 28, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We will continue to work harder and smarter everyday to improve the guest experience. We sincerely appreciate your loyalty over the years to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 27, 2024

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Employee Rating

Mirena Napier is an outstanding service representative who always takes care of my vehicle needs in a professional and timely manner. The new location is fantastic. who always takes care of my vehicle needs in a professional and timely manner. The new location is fantastic. More

by tbhulka

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 2

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Mar 28, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am so glad to hear you enjoy working with Mirena, she is a valuable member of our team. We appreciate your patience and understanding as we were under construction of our new facility to better serve our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 26, 2024

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Employee Rating

John is GREAT driver and person,, always puts a smile on my face, he has a great attitude my face, he has a great attitude More

by Hak1049

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tunde O'Connor, John Stephens

Helpful 1

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Mar 26, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy spending time with John, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 23, 2024

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Employee Rating

much longer drive. . busier area waiting too long with an appointment for an oil change . busier area waiting too long with an appointment for an oil change More

by DERPLA115

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 24, 2024 -

Hyundai of St Augustine responded

My sincere apologies that your wait time was longer than expected. I appreciate you bringing this to my attention so that may team and I may review our processes and find ways to be more efficient. Our goal at Hyundai of xx. Augustine is to work harder and smarter everyday to improve the experience for our valued guests such as your self. I sincerely appreciate your understanding as we grow as an organization. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

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