Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 10

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

Contact Me
4.8
909 Reviews
4.8

909 Reviews

Write a Review

909 Reviews of Misty Osborne

November 17, 2025

Dealership Rating
Employee Rating

Great experience no issues with getting service. Took time to update on what was going on while waiting More

by tohrmund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez

Nov 17, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2025

Dealership Rating
Employee Rating

Great experience. Prompt. Kept me informed They kept me informed on the status of my vehicle and all service work was performed as expected More

by kaelync10041
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Nov 15, 2025

Regal Kia Lakeland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

November 14, 2025

Dealership Rating
Employee Rating

Very helpful and very keeping up with the customers new to the dealership light towel friendly More

by spanky101493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez

Nov 14, 2025

Regal Kia Lakeland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

November 13, 2025

Dealership Rating
Employee Rating

Friendly, courteous, the wait time in the service department has gotten a lot longer, though. More

by jennjen741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj, Jonathan Benitez, Jeremy Mahr , Chayton Wodecki

Nov 14, 2025

Regal Kia Lakeland responded

Thank you for the kind words for our service department! We appreciate your patience and look forward to sharing your compliments with the team. Please don't hesitate to let us know if we can be of further assistance.

November 11, 2025

Dealership Rating
Employee Rating

Always very polite and communicative. Fast to respond. Easy to book through the phone app. More

by bm.clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Regal Kia Lakeland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2025

Dealership Rating
Employee Rating

Without finding out what was actually wrong with the vehicle, I was told what she thought it was and that it wasn't covered under the warranty. More

by M2SCARLETT
Recommend Dealer
No

Other Employees Tagged: Misty Osborne

Nov 10, 2025

Regal Kia Lakeland responded

We're committed to thorough and accurate diagnostics, so I apologize if we fell short in explaining the issue with your vehicle. I'd like an opportunity to clear up any confusion about what went wrong, as well as why it may not be covered under warranty. Please reach out to me so we can discuss this further. I want to ensure that all of our guests receive the best possible service and care. Best, Jeff Soloj - Service Manager - (239) 206-2854

November 08, 2025

Dealership Rating
Employee Rating

Courteous, Professional & Knowledgeable. They went over and beyond to make my visit pleasant and satisfying. Service was top notch. I will definitely continue my visits. More

by rozlatt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

November 08, 2025

Dealership Rating
Employee Rating

I come to the dealership when I am in Florida because I’m the give good prompt service. More

by mcarpin46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

November 08, 2025

Dealership Rating
Employee Rating

The techs and teams at Regal KIA are awesome. Misty, my adviser this time, was friendly and courteous. Explained everything thoroughly! The mechanic went through to check out my entire KIA Soul. More

by sissyjo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Regal Kia Lakeland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

November 08, 2025

Dealership Rating
Employee Rating

Misty is always very helpful and very nice every time I have been in to get anything done to my vehicle. More

by angelgirl8035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Nov 08, 2025

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

...
10
...

Dealership Inventory (502 Vehicles)

new 2026 Kia Sorento car, priced at $32,419
2026 Kia Sorento
new
Gray exterior
8-Speed Automatic
FWD
new 2026 Kia K4 car, priced at $22,584
2026 Kia K4
new
Blue exterior
CVT
FWD
new 2026 Kia K4 car, priced at $22,584
2026 Kia K4
new
Gray exterior
CVT
FWD
new 2027 Kia Telluride Hybrid car, priced at $57,585
2027 Kia Telluride Hybrid
new
Black exterior
6-Speed Automatic
AWD
new 2026 Kia K4 car, priced at $22,959
2026 Kia K4
new
White exterior
CVT
FWD
new 2026 Kia K5 car, priced at $32,986
2026 Kia K5
new
Gray exterior
8-Speed DCT
FWD