Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 46

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
912 Reviews
4.8

912 Reviews

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912 Reviews of Misty Osborne

December 10, 2023

Dealership Rating
Employee Rating

Misty has a great attitude and customer service at 645am before everyone begins their day. More

by jusdafax
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Dec 12, 2023

Regal Kia Lakeland responded

Thank you so much for taking the time to share your experience with Misty. We take pride in knowing our customers are happy with their service experience.

December 08, 2023

Dealership Rating
Employee Rating

Prompt service. Was able to get appointment when convenient for me. Was also able to fit in last minute oil change More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

December 03, 2023

Dealership Rating
Employee Rating

I had an issue with my Kia and happened to be in town(I live 1-1/2 hrs away). There were no appointments, but they had me drop it off. She kept me informed both in person and then by text and a phone call More

by HOOSIERZ71
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Dec 08, 2023

Regal Kia Lakeland responded

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Regal Kia.

December 02, 2023

Dealership Rating
Employee Rating

Fast friendly service, awesome customer service, would recommend to my friends and family. Regal Kia 🫶🏽 More

by Esawbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Carlos Iona, Kelsey Johnson

Dec 08, 2023

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve our customers.

November 25, 2023

Dealership Rating
Employee Rating

The service team did not do their job and Jorge Martinez can't take responbility he's a horrible manager trying to throw the good worker under the bus he should get fired for not doing his job fight and mis More

by holy786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Ricky Custodio, Gabe Dejesus, Niko Gelpi, Carlos Iona, Kelsey Johnson

Nov 28, 2023

Regal Kia Lakeland responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

November 24, 2023

Dealership Rating
Employee Rating

Although my warranty people are giving me the run around, the folks at regal kia went above and beyond to help me out. Much appreciated. More

by r_rickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Regal Kia Lakeland responded

Thank you for trusting Regal Kia.

November 23, 2023

Dealership Rating
Employee Rating

Missy is very knowledgeable,patient and friendly. ..I've had her in the past and her people skills is on point. Every one can not deal with people are the public but regal kia has an excellent staff o More

by lativiajohnson
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Nov 28, 2023

Regal Kia Lakeland responded

It’s great to hear that you had a positive experience with Misty. We hope to see you again!

November 20, 2023

Dealership Rating
Employee Rating

This dealership is great. They diagnosed the problem and got my car fixed. However, I asked for the original car battery they replaced and they never gave me. Autozone which s More

by dakadyampakeni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Regal Kia Lakeland responded

Thank you for your review. I will have someone reach out to you or you can contact our Fixed Ops Director Tony Cooper.

November 14, 2023

Dealership Rating
Employee Rating

I love Kia regal in Lakeland they always treat me good and take care of my needs More

by maribarrios96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Carlos Iona, Kelsey Johnson

Nov 21, 2023

Regal Kia Lakeland responded

We're happy to see that you had a 5-Star experience at Regal Kia. Thanks for sharing.

November 14, 2023

Dealership Rating
Employee Rating

everything went smooth and fast, attention and customer care was good as well, nothing negative to say More

by christiannuc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Regal Kia Lakeland responded

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

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