Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 57

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
912 Reviews
4.8

912 Reviews

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912 Reviews of Misty Osborne

April 16, 2023

Dealership Rating
Employee Rating

Very kind staff and explaining all to me. I dropped off my vehicle and they promptly took me to work. After work, they picked me up and all work was done. Misty took good care of me ! More

by WARSTLERCONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2023

Regal Kia Lakeland responded

Thank you, Misty is great!

April 14, 2023

Dealership Rating
Employee Rating

I usually have good service, but this time was different. I stood by while people walked by me for 8 minutes . I finally went into an office near by for help. More

by cstewart_33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Apr 15, 2023

Regal Kia Lakeland responded

Thank you for your feedback, we will address this with our staff and make sure you are greeted when you arrive next time.

April 10, 2023

Dealership Rating
Employee Rating

The Service Center is always courteous and attentive to my vehicle needs, they genuinely care about sound a good jod. More

by AUTOCRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr , Kelsey Johnson

Apr 13, 2023

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

April 07, 2023

Dealership Rating
Employee Rating

Easy to schedule an appointment for service. Advisor very helpful and insured I was informed about the status of my car. Very clean dealership with competitive prices More

by *JordanC01*
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj

Apr 15, 2023

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

April 06, 2023

Dealership Rating
Employee Rating

Ragal is close to my home the only thing I could say is my car was in service from Wednesday to monday the part came in Friday late then it delayed my car getting out later. to long for service More

by janetteresi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2023

Regal Kia Lakeland responded

Thank you for your feedback, unfortunately sometimes parts are out of our control. We apologize for any inconvenience.

April 05, 2023

Dealership Rating
Employee Rating

Call left messages. Did not return call back. Had go set online appt. They tried to make up for it when arrived More

by POOKIE_71203
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Willy Moreira

Apr 15, 2023

Regal Kia Lakeland responded

Thank you for your feedback

April 04, 2023

Dealership Rating
Employee Rating

When the tint was installed the windshield was so streaked I had trouble seeing. White smudges were left all over the drivers side door. Found some kind of sticky residue on the outside of drivers do More

by jobifan1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 15, 2023

Regal Kia Lakeland responded

Thank you for your feedback, the tint can appear cloudy at 1st. But we would be happy to do an inspection. Please call your service advisor to arrange as the information provided is not enough for us to access your service history.

April 01, 2023

Dealership Rating
Employee Rating

They were Great on time, had a clean establishment, and welcoming snacks, staff was very attentive 😊 More

by aspire0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Apr 15, 2023

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

April 01, 2023

Dealership Rating
Employee Rating

I know that you use to wash our cars with service why has that changed More

by sonyar893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2023

Regal Kia Lakeland responded

The complimentary carwash is still available in most instances. Unless we are having technical issues or the weather is bad.

March 30, 2023

Dealership Rating
Employee Rating

Regal has been my dealership of choice for my last 4 vehicles, they have always been helpful and courteous. I will continue to do my auto business with them. More

by AUTOCRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj, Jeremy Mahr , Srecko Bokun, Kelsey Johnson

Apr 15, 2023

Regal Kia Lakeland responded

That's awesome, thank you for choosing Regal KIA again!

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