Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 60

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
912 Reviews
4.8

912 Reviews

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912 Reviews of Misty Osborne

February 19, 2023

Dealership Rating
Employee Rating

I had a slow leak in my tire that they fixed by plugging it. The next day that same tire would make noise for two days whenever we drove it. We haven’t had any problems with the tire since it stopped making More

by Orenthal Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson, Stan May

Feb 24, 2023

Regal Kia Lakeland responded

Orenthal, If the noise was drastic please bring back to the service department to have checked out.

February 18, 2023

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Employee Rating

Had an appointment, waited 2 hrs for an oil change and software update. And still didn't have it washed. Also were suppose to rotate tires and oh, we forgot, but you can wait some more.. Thanks but no tha More

by THERESA KMETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Feb 24, 2023

Regal Kia Lakeland responded

Theresa, Thank you for your feedback. Sometimes the software updates can be a little unpredictable. That is no excuse for the rest of it, we apologize for the inconvenience.

February 18, 2023

Dealership Rating
Employee Rating

Everyone was very helpful and I got just what I wanted in a car! I recommend going to regal Kia and will be back! More

by Sunycal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Feb 24, 2023

Regal Kia Lakeland responded

Thank you for choosing Regal KIA and we look forward to assisting you again in the future!

February 17, 2023

Dealership Rating
Employee Rating

Your salesman Willie took very good care of us. We are very happy with the service as well as the purchase. More

by jimdalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willy Moreira

Feb 24, 2023

Regal Kia Lakeland responded

Thank you for choosing Regal KIA, congratulations!

February 06, 2023

Dealership Rating
Employee Rating

Wonderful customer service and updates. Jeff the manager was extremely helpful and even provided transportation when the repair took longer than expected. More

by bama4kc2000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj

Feb 15, 2023

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

February 04, 2023

Dealership Rating
Employee Rating

Very courteous and helpful. Showed and explained the issue to me. Fixed it promptly and efficiently More

by DANACOUCH2003
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

January 31, 2023

Dealership Rating
Employee Rating

I have been a satisfied customer of Regal KIA since 2019. The staff is friendly and always willing to assist. More

by AUTOCRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr , Kelsey Johnson, David Maldanado, Roberto Rodriguez

Feb 24, 2023

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

January 29, 2023

Dealership Rating
Employee Rating

Awesome dealership good customer service friendly quick professional. Timely. No hassle courtesy efficient knowledge good More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alaina Southern, Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Feb 16, 2023

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 29, 2023

Dealership Rating
Employee Rating

Wonderful service today! Was on time and ready when promised.. grateful that you offer shuttle service. Misty was especially helpful More

by JAMUNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 29, 2023

Dealership Rating
Employee Rating

Misty my service advisor was excellent, found out my needed repair was covered under 10 year warranty and got it repaired and I got my vehicle back the same day. More

by LISADEASE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Kelsey Johnson

Feb 24, 2023

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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