Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
688 Reviews
4.7

688 Reviews

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688 Reviews of Misty Osborne

May 29, 2025

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Employee Rating

I've been a customer since 2021; the service has been always on point and professional. Don't change a winning formula, appointments on schedule and fast service, nice lounge with coffee, cold water and More

by ab_diel_12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 29, 2025

Regal Kia Lakeland responded

Thank you for being a loyal customer since 2021! We're delighted to hear that you've consistently enjoyed the professional service and amenities at Regal Kia. We appreciate your feedback and look forward to continuing to serve you with our hassle-free approach!

May 26, 2025

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Misty and Jeremy are always very helpful and work to get us taken care of quickly! More

by cal2042
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

May 26, 2025

Regal Kia Lakeland responded

Hi! Thank you for leaving us this five-star review and your kind words for Misty and Jeremy from our service team at Regal Kia! We'll see you next time!

May 23, 2025

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Employee Rating

Great customer service, my car got done quickly, Misty explained everything Misty explained what was being done to my car. As soon as I walked in, she greeted me and got my appointment started. More

by taylordarling63
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

May 23, 2025

Regal Kia Lakeland responded

Taylor, we're delighted to hear that Misty provided you with excellent service and a smooth experience at Regal Kia. Thank you for sharing your positive feedback!

May 23, 2025

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appoitment for service was on time. They sere auick and efficient. Had me out in no time. More

by GUNNYFHB
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 26, 2025

Regal Kia Lakeland responded

Hi Gunny! Thank you for leaving us this five-star review and for your kind words about our service team at Regal Kia! We'll see you next time!

May 22, 2025

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The whole staff is awesome team players. Wonderful customer service. Amy has an exceptional personality, she is a wonderful person with a beautiful personality. More

by Shannon Steward
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ian Bleil , Mathew

May 23, 2025

Regal Kia Lakeland responded

Shannon, thank you for the kind words! We're delighted to hear that Amy and our Regal Kia team provided such wonderful service. We appreciate your support!

May 21, 2025

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Employee Rating

Justin provided excellent customer service. I had an oil change completed and had to return 5 days later due to all the oil leaking out. Which makes me question the quality of the service. When More

by julie.gillett
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin service dept

May 21, 2025

Regal Kia Lakeland responded

Julie, thank you for sharing your experience with us. We're glad to hear that Justin provided excellent customer service and made sure the situation got addressed promptly. Your feedback is important, and we appreciate your understanding as well as your continued trust in our team! - Regal Kia

May 18, 2025

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The dealership continues to amaze me as every time I have called or gone there they were fantastic! More

by Pooper
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Recommend Dealer
Yes

Other Employees Tagged: Felix Negron

May 19, 2025

Regal Kia Lakeland responded

Thank you for being a Regal Kia customer! We appreciate your kind review and look forward to seeing you next time!

May 17, 2025

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Employees communicated well, with clear information. The wait at the dealership was tolerable, with food to nibble on during the wait. I was well aware before my arrival as to how long I would have to More

by MLMPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Regal Kia Lakeland responded

We're glad to hear that our team at Regal Kia kept you informed and comfortable during your visit. It's great to know the wait was manageable, and we appreciate your feedback!

May 17, 2025

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Employee Rating

It was a great experience, wonderful costumer service and the service was done on time More

by Simeonzidony06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Regal Kia Lakeland responded

Thank you for reviewing your recent visit here at Regal Kia! We hope you won't hesitate to reach out if we can be of service again in the future!

May 17, 2025

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Employee Rating

Best service around. Misty and Anneliese kept me informed through the whole process. I wouldn't go anywhere else. More

by JR2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Regal Kia Lakeland responded

We're delighted to hear that Misty and Anneliese provided you with top-notch service at Regal Kia! Thank you for your loyalty, and we look forward to serving you again in the future.

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