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Misty Osborne

Overview Reviews (959)

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Misty Osborne

Misty Osborne | Page 89

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8

959 Reviews

Overview Reviews (959)

4.8

959 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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959 Reviews of Misty Osborne

November 18, 2021

Dealership Rating

Employee Rating

Service person greeted us right away, got everything written up, and gave us estimate of 1 1/2 hour. written up, and gave us estimate of 1 1/2 hour. More

by DCRAN52

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 19, 2021 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

November 12, 2021

Dealership Rating

Employee Rating

Very pleasant service rep. She kept me informed on what was going on and was easy to talk to about my vehicle. was going on and was easy to talk to about my vehicle. More

by CSTEELE705

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Nov 15, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

November 11, 2021

Dealership Rating

Employee Rating

Everything went smoothly. The person at the front desk, Misty Osborne, was very helpful. It was a pleasant experience. Misty Osborne, was very helpful. It was a pleasant experience. More

by RICHARDGRFFN

Verified Customer

Recommend Dealer

Yes

Nov 19, 2021 -

Regal Kia Lakeland responded

Thank you Richard.

November 10, 2021

Dealership Rating

Employee Rating

Always pleased with service received but do hope you will be resuming vacuuming cars again soon. be resuming vacuuming cars again soon. More

by Olliff1416

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Nov 19, 2021 -

Regal Kia Lakeland responded

Thank you for your feedback.

November 10, 2021

Dealership Rating

Employee Rating

Service was quick and reasonable. Misty (service advisor) was very courteous and knowledgeable as to work requesed. advisor) was very courteous and knowledgeable as to work requesed. More

by JENNIFERBELL1215

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 19, 2021 -

Regal Kia Lakeland responded

Thank you for your feedback.

November 09, 2021

Dealership Rating

Employee Rating

They ordered a mirror shroud for my car. I waited while it got painted. When it arrived, it was for the wrong side it got painted. When it arrived, it was for the wrong side More

by James.Shirley

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Nov 11, 2021 -

Regal Kia Lakeland responded

James, we apologize for the inconvenience.

November 09, 2021

Dealership Rating

Employee Rating

I was very pleased with Missy she kept me informed and kept checking and giving me updates. kept checking and giving me updates. More

by Service

Verified Customer

Customer Service

Recommend Dealer

Yes

Dec 01, 2021 -

Regal Kia Lakeland responded

Thanks!

November 06, 2021

Dealership Rating

Employee Rating

Everything worked on my car. A week and a half later check engine light is back on. Going to have to take it back to find out the problem. check engine light is back on. Going to have to take it back to find out the problem. More

by BWade

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr , Jonathan Benitez, Jorge Benitez, Kelsey Johnson, Mario Medina

Dec 01, 2021 -

Regal Kia Lakeland responded

Hopefully it is nothing major.

November 02, 2021

Dealership Rating

Employee Rating

Excellent and thorough! They are great about taking care of my needs without pressure or complications. of my needs without pressure or complications. More

by TestZero

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 03, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

November 01, 2021

Dealership Rating

Employee Rating

First time visiting this location and I can say that I received stellar service from Misty. Misty kept me aware of every detail from description to cost. received stellar service from Misty. Misty kept me aware of every detail from description to cost. More

by omari m

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes