Dealership Experience
14 yrs, 5 mos
Industry Experience
14 yrs, 5 mos
Specialties & Trainings
RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert
385 Reviews
Write a Review385 Reviews of Mitch Poole
October 15, 2018
Service Went in for a minor recall for the tailgate. Mitch (service writer) identified 4 additional computer updates that I was not aware of. All items were Went in for a minor recall for the tailgate. Mitch (service writer) identified 4 additional computer updates that I was not aware of. All items were done quickly and professionally More
October 11, 2018
Good customer service and great communication, told me exactly what was going on and how everything was working Very efficient, didn't take all day to get the job done. and great communication, told me exactly what was going on and how everything was working Very efficient, didn't take all day to get the job done. More
October 09, 2018
Wonderful and very pleasant experience. Very pleasant and friendly people. Always willing to help and they make sure you are extremely satisfied before you leave. I highly recommend them and Very pleasant and friendly people. Always willing to help and they make sure you are extremely satisfied before you leave. I highly recommend them and they will always be family to me. More
Other Employees Tagged: Billy Wright
October 09, 2018
Oil change Employees at the service center are always polite and helpful. Would recommend to others. The service team is always friendly. Thank you so much servi Employees at the service center are always polite and helpful. Would recommend to others. The service team is always friendly. Thank you so much service team More
Other Employees Tagged: Billy Wright
October 08, 2018
Great experience Called for service appointment. Was given a time to come. Was given an estimated time for service to be completed. Given an estimated price for se Called for service appointment. Was given a time to come. Was given an estimated time for service to be completed. Given an estimated price for service. All three were totally accurate. Could not ask for any better service!! More
Other Employees Tagged: Larry,
October 06, 2018
Excellent staff and dealership. Great place to purchase a new or used car or truck. Great staff and service dept. 5 stars all the way. Worth the drive to Jimmy Britt in Dublin, Ga Great place to purchase a new or used car or truck. Great staff and service dept. 5 stars all the way. Worth the drive to Jimmy Britt in Dublin, Ga. More
Other Employees Tagged: Billy Wright , Zach Williams, Finance Manager
October 05, 2018
oil change for Challenger Nice people.. friendly.. feels like home.. always looking after customer needs..had a problem with the rear end making noises.. fixed under warrantee Nice people.. friendly.. feels like home.. always looking after customer needs..had a problem with the rear end making noises.. fixed under warrantee.. VERY happy with their work.. More
Other Employees Tagged: Billy Wright, Kenny Snelgrove, Willie Eason , Bootsy Barnes
October 04, 2018
Great customer service Everyone is very helpful and knowledgeable. Willing to go the extra mile to go above and beyond. Willing to help out when needed even if not needed Everyone is very helpful and knowledgeable. Willing to go the extra mile to go above and beyond. Willing to help out when needed even if not needed More
Other Employees Tagged: Kenny Snelgrove , Larry
October 02, 2018
Great Had a recall and it was done quickly and efficently. No other work done so I can not say anymore because it was a recall and got work done. Had a recall and it was done quickly and efficently. No other work done so I can not say anymore because it was a recall and got work done. More
Other Employees Tagged: Billy Wright
October 02, 2018
Great customer service. I fully trust this dealer. The entire staff is friendly and always available for assistance. I always leave there totally confident that all services I fully trust this dealer. The entire staff is friendly and always available for assistance. I always leave there totally confident that all services completed are guaranteed. They give me peace of mind that my vehicle has been thoroughly inspected and ready for a road trip. More
Other Employees Tagged: Billy Wright

