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Mitch Poole
385 Reviews
Dealership Experience
14 yrs, 5 mos
Industry Experience
14 yrs, 5 mos
Specialties & Trainings
RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert
385 Reviews
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385 Reviews of Mitch Poole
August 14, 2018
Good people which a smile Good people nice waiting room friendly people. When I pull up at service department there always people with a big smile can we help you Good people nice waiting room friendly people. When I pull up at service department there always people with a big smile can we help you More
by TIMOTHYBONNER75
Verified Customer
August 13, 2018
Mitch is awesome My free oil change expired by about 10 days and I was unaware. Mitch worked with me on that and gave it to me. he also helped me out with some other i My free oil change expired by about 10 days and I was unaware. Mitch worked with me on that and gave it to me. he also helped me out with some other issues and they covered it under warranty. quick turnaround and great guy. Ask for Mitch! More
by hbennett0
August 07, 2018
excellent had a recall worked, excellent service. clean service department. well trained people that care for the customer. I recommend this dealership to ot had a recall worked, excellent service. clean service department. well trained people that care for the customer. I recommend this dealership to others for service More
by dcforster
August 06, 2018
Outstanding recall service Great job, and even better people! Had togo go in for recall and not the dealer I got the truck from. Great new dealer way better than last one. Great job, and even better people! Had togo go in for recall and not the dealer I got the truck from. Great new dealer way better than last one. More
by TABLERFIRE
Other Employees Tagged: Billy Wright
August 04, 2018
The service team was great. The servicemen were very professional and wonderful about touching base with me in several occasions to let me know how far along in the process they The servicemen were very professional and wonderful about touching base with me in several occasions to let me know how far along in the process they were, however the dealership’s rule about not letting me use a vehicle to run errands while I waited tends to make me take my business elsewhere. My husband would love to have a Jeep and I thought this would be a great time to try one out (without having salesmen calling every day for the next two weeks). More
by TONISPIRES
July 31, 2018
Routine Maintenance I have always taken my Jeep for all of my maintenance services to this dealer. The service department has always been courteous and very helpful. I ha I have always taken my Jeep for all of my maintenance services to this dealer. The service department has always been courteous and very helpful. I have always had GREAT service and GREAT customer service every time I go. More
by GEORGEAGROOMS
Other Employees Tagged: Billy Wright, Willie Eason
July 31, 2018
Vehicle Maintenance Great communication and service! Mitch went above and beyond to make sure that the recall on my vehicle was taken care of. He was very courteous, and Great communication and service! Mitch went above and beyond to make sure that the recall on my vehicle was taken care of. He was very courteous, and his assistance was greatly appreciated!! More
by RRANCH
July 30, 2018
Service Took less time for door to be fixed than originally told when I took the truck in the day before boats were there when I showed up. Would be grea Took less time for door to be fixed than originally told when I took the truck in the day before boats were there when I showed up. Would be great if customers waiting could have access to WiFi! More
by GASHOE1
July 30, 2018
Recall I had to take our Jeep Grand Cherokee in for a recall. I scheduled an appointment for 1:30 pm. They were ready when I got there. Jamie is very profess I had to take our Jeep Grand Cherokee in for a recall. I scheduled an appointment for 1:30 pm. They were ready when I got there. Jamie is very professional and friendly. Mitch is also very good and easy to deal with. I was out in less time than they said which was much appreciated. Great job thanks! More
by MDYOUNG50
Other Employees Tagged: Jamie
July 23, 2018
Excellent sales and service experience G. ood ownership. Good salesman Great servicemen. Excellent experience. More people need to try this dealership. I have bought 3 vehicles from this lo G. ood ownership. Good salesman Great servicemen. Excellent experience. More people need to try this dealership. I have bought 3 vehicles from this location and pleased in all experiences. More
by MARVINTARPLEY
Other Employees Tagged: Billy Wright, Kenny Snelgrove
