Mitchell Ladd
Mitchell Ladd at My Auto Import Center - Audi Nissan Toyota Volkswagen

Mitchell Ladd | Page 7

Sales Professional

My Auto Import Center - Audi Nissan Toyota Volkswagen

1860 E Sternberg
Muskegon, MI 49444

Contact Me
not yet
rated
108 Reviews

Dealership Experience

8 yrs

Industry Experience

8 yrs

Specialties & Trainings

Toyota Certified Sales Specialist

Languages Spoken

English English

Employee Video

not yet
rated

108 Reviews

Write a Review

108 Reviews of Mitchell Ladd

June 09, 2021

Dealership Rating
Employee Rating

From the first day I was searching online until the purchase of my Blue Flame 2021 Toyota Rav 4 Hybrid the team at this location was amazing helpful and skilled in everything I asked about. More

by henry.brandie6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Wiedenhoeft , Jacob Childress

Jun 10, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were 100% satisfied with your most recent visit to My Toyota of Muskegon. We hope you enjoy your 2021 Toyota RAV4! Thank you for trusting The My Auto Group team with your business!

Jun 09, 2021

henry.brandie6 responded

Thank You everyone for everything you did to make sure I got the car I wanted in the color I wanted in a very short period of time during this lack of cars avaible time. You were all wonderful.

June 09, 2021

Dealership Rating
Employee Rating

I had a wonderful time purchasing my first brand new vehicle at Toyota of Muskegon. The process couldn’t have been easier. I am very satisfied. More

by stephthomas19
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Childress, Jacob Grace, Bekah Wehman

Jun 10, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review. We love hearing you were 100% satisfied with your most recent visit to My Toyota of Muskegon. Thank you for trusting The My Auto Group team with your business!

May 22, 2021

Dealership Rating
Employee Rating

Great customer service Jacob , Mitchell and Alex were Great customer service Jacob , Mitchell and Alex were pleasant and helpful I received all of the help that I needed in my search for a new car More

by cathyforrest
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grace

May 24, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Cathy, thank you for the five-star review! We love hearing you were given exceptional service from The My Auto Group team. We hope you enjoy your new vehicle. Thank you for trusting My Auto Import and My Subaru of Muskegon with your business!

May 12, 2021

Dealership Rating
Employee Rating

Super easy to work with.Understood what I wanted and Super easy to work with. Understood what I wanted and were very efficient. Bought a Subaru Forrester a few years ago and now a Nissan Rogue. Very h More

by VM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Childress

May 13, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you had a positive experience at My Nissan of Muskegon and that were given excellent service from our Sales Specialist, Mitchell Ladd. We hope you enjoy your new Nissan Rogue. Thank you for trusting our team at The My Auto Group with your business!

May 01, 2021

Dealership Rating
Employee Rating

This was my second time purchasing from My Auto and it did not disappoint! Everyone is easy to work with and patient while I made my decision. More

by Jamie K
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Knapp

May 03, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Jamie, thank you for the great review and for trusting our team with your business! We hope you enjoy your new vehicle.

March 28, 2021

Dealership Rating
Employee Rating

My sales associate was awesome! Mitchell helped me find the perfect car, and got me a great deal! I never thought I could afford a brand new vehicle, but I drove off the lot in my first new car thanks to M More

by Erica G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Erica, thank you for the five-star review! We love hearing you were given excellent service from our Sales Specialist, Mitchell Ladd. We hope you enjoy your first new car. We are honored you came to us to purchase your first new car. Thank you for trusting our team at The My Auto Group with your business.

March 28, 2021

Dealership Rating
Employee Rating

We have bought three cars so far from My Auto, and we use their service center also. Always a quick and smooth process. We love working with Mitchell, he is the best! Mitchell makes the whole process easier More

by Rachel.Costa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Rachel, thank you for the five-star review and for your loyalty! We love hearing you were given excellent service from our Sales Specialist, Mitchell Ladd. Thank you for trusting our team at The My Auto Group with your business.

March 25, 2021

Dealership Rating
Employee Rating

Great experience. Mitchell Ladd has been helping throughout the shopping process and I couldn’t be happier with his friendliness and professionalism. I would gladly work with him again. More

by Jlem84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given excellent customer service during your most recent visit to The My Auto Group. Thank you for trusting our team with your business!

March 23, 2021

Dealership Rating
Employee Rating

Everyone was great to deal with. We definitely are, and will continue to be, repeat customers. Another great experience. We'll be back when we're ready for a new vehicle. More

by emmettotter1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Fisher , Bekah Wehman

Mar 23, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so happy to hear you were 100% satisfied with your most recent experience at The My Auto Group. Thank you for trusting us with your business!

March 10, 2021

Dealership Rating
Employee Rating

The customer service was great. My husband and I felt satisfied with our experience. I would say buying a used vehicle I hoped for a perfectly clean vehicle, but there were a couple areas missed inside. More

by katelyngreiner.kg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski, Bekah Wehman

Mar 11, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you were not 100% satisfied with your most recent experience at our dealership. We appreciate the positive rating and thank you for your business.

...
7
...

Dealership Inventory (248 Vehicles)

used 2025 Toyota RAV4 car, priced at $31,984
2025 Toyota RAV4
used
Silver Sky Metallic exterior
Automatic
All-wheel Drive
used 2025 Nissan Pathfinder car, priced at $35,679
2025 Nissan Pathfinder
used
Everest White Pearl Tricoat exterior
Automatic
Four-wheel Drive
used 2024 Nissan Frontier car, priced at $35,484
2024 Nissan Frontier
used
Super Black exterior
Unknown
Four-wheel Drive
used 2023 Nissan Rogue car, priced at $19,483
2023 Nissan Rogue
used
Caspian Blue Metallic exterior
CVT
All-wheel Drive
new 2026 Audi S5 car, priced at $72,925
2026 Audi S5
new
Daytona Gray Pearl Effect exterior
Automatic
All-wheel Drive
used 2025 Volkswagen Atlas car, priced at $41,484
2025 Volkswagen Atlas
used
Red Metallic exterior
Automatic
All-wheel Drive