Mitchell Ladd
Mitchell Ladd at My Auto Import Center - Audi Nissan Toyota Volkswagen

Mitchell Ladd | Page 8

Sales Professional

My Auto Import Center - Audi Nissan Toyota Volkswagen

1860 E Sternberg
Muskegon, MI 49444

Contact Me
not yet
rated
108 Reviews

Dealership Experience

8 yrs

Industry Experience

8 yrs

Specialties & Trainings

Toyota Certified Sales Specialist

Languages Spoken

English English

Employee Video

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rated

108 Reviews

Write a Review

108 Reviews of Mitchell Ladd

March 10, 2021

Dealership Rating
Employee Rating

This is the fourth car we have purchased from My Auto, and I have to say each experience has been good. The car that I found meets all of my requirements, and the friendly sales people were able to help m More

by vanottep
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Fisher, Gregory Ireland , Bekah Wehman, Alex Wiedenhoeft

Mar 10, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are delighted to hear you are 100% satisfied with your most recent visit to our dealership. Thank you for the five-star review and for your continued loyalty to My Auto Import Center!

February 26, 2021

Dealership Rating
Employee Rating

Mitchell was professional, knowledgeable, and personable. The team overall was transparent and did not try to push for a "hard sell". I would recommend this team. More

by miguelhart59
Recommend Dealer
Yes

Other Employees Tagged: Bill Fisher , Steve Stepanek, Bekah Wehman

Feb 26, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the great review! We are so happy to hear you were given excellent customer service by our Sales Specialist, Mitchell Ladd. It is good to know that your purchase experience was personable and you did not feel pressured. Thank you for recommending our My Auto Group Team!

February 24, 2021

Dealership Rating
Employee Rating

Your work crew was awesome. I got there early and my car was finished before my real appointment even started. Unknown to me my extended maintenance contract had expired a few days earlier but your staff ho More

by SHERRYCOLBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Nelson

Feb 25, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Sherry, we are so happy to hear you were given excellent customer service during your most recent visit to The My Auto Group. Thank you for the five-star review and for trusting us with your business!

February 11, 2021

Dealership Rating
Employee Rating

Mitchell Ladd was a friendly and knowledgeable salesman. I appreciate his patience and positive attitude as he assisted me in the purchase of my 2020 Toyota Highlander More

by paulpetersen77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Paul, we are so happy that you were given excellent customer service from our Sales Specialist, Mitchel Ladd. We hope that you love your 2020 Toyota Highlander and thank you for shopping at My Toyota of Muskegon. Thank you for trusting us with your business!

February 04, 2021

Dealership Rating
Employee Rating

Great friendly, fast service. Very helpful with any questions I have. My time was set and my vehicle was in and out when promised did not have to waste any of my time. More

by CABELLA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Leutzinger

Feb 16, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review. We appreciate you trusting us with your business!

February 01, 2021

Dealership Rating
Employee Rating

There wasn't anyone around when we first came in. The girl who finally saw us was kinda snotty and said someone would be with us soon. The salesman they sent was rude and passed us off to someone else wh More

by Makeupmoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Vogel, Gregory Ireland

Feb 01, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you were given less than perfect customer service by any and all of our team members. We appreciate you letting us know and we will work to remedy any issues you had. We are happy that you were pleased with our Sales Specialist Mitchell Ladd. We hope you enjoy your new vehicle and we thank you for trusting us with your business.

January 29, 2021

Dealership Rating
Employee Rating

Mitchell, Alex and Jake were all great to work with on my new 2021 Jetta R-Line lease. I was very impressed with how Mitchell listened to what I was looking for and gave me options to test drive so I could m More

by kathieholden16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so happy to hear you were pleased with our sales and finance team members here at My Volkswagon of Muskegon. We hope you enjoy your new Volkswagon Jetta. Thank you for trusting us with your business!

December 24, 2020

Dealership Rating
Employee Rating

Just bought a brand new Toyota. I was impressed by the customer service throughout the whole experience and really appreciated how Mitchell and his team quickly got us the exact vehicle (model, color, tri More

by Seth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

This is so great to hear, Seth! We are very happy to know you received excellent customer service during your visit! Thank you for trusting us with your business.

December 15, 2020

Dealership Rating
Employee Rating

Mitch is the fricken man!! He was extremely personable & helped me find my dream car 🙏 on the second vehicle we looked at. Give him a raise dang it!! More

by Kelseycfairfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2020

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very happy you were given excellent customer care by our Sales Specialist, Mitch. Thank you for trusting us with your business and for the five-star review.

December 01, 2020

Dealership Rating
Employee Rating

Everyone at the dealership was great to work with from the time I began test driving vehicles until I took delivery on the vehicle I chose to purchase. More

by ejaqoh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so happy to hear you were pleased with your most recent visit to our dealership. Thank you for trusting us with your business!

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