Mitra Rampersad | Page 8

I’m hopeful that they’ll earn these stars. I haven’t seen or driven the car yet, but my experience has been a good one so far. I haven’t seen or driven the car yet, but my experience has been a good one so far. More

by JCL04021 Verified Customer Verified Customer

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John Groves was amazing, he helped me during the entire process of buying my Jeep. Every question was answered with complete enthusiasm, he was there to walk me through the process. Mitra helped with fina process of buying my Jeep. Every question was answered with complete enthusiasm, he was there to walk me through the process. Mitra helped with financing and he was on top of his game when questions where asked. Both these guys are truly assets to your dealership and know how to treat people. More

by rjurberg Verified Customer Verified Customer

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angel and chantelle were amazing they made the process so smooth they went beyond and above to make sure my experience was amazing smooth they went beyond and above to make sure my experience was amazing More

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Great communication throughout the whole process with Mitra and Nigel. Very personable people. Not pushy. Best dealership I ever dealt with. Glad they could get a second car loan out for me. Bless them. Mitra and Nigel. Very personable people. Not pushy. Best dealership I ever dealt with. Glad they could get a second car loan out for me. Bless them. More

by kayleighetzel Verified Customer Verified Customer

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Had an issue with our sales rep Greg. He promised wet weather mats and would find the extra key to our vehicle I put 10k towards. The day we were supposed to come back for the key he clai He promised wet weather mats and would find the extra key to our vehicle I put 10k towards. The day we were supposed to come back for the key he claimed that was lost, he never followed through and never returned our second call. Before we left the dealer, he urged me not to worry and he will take care of his promises. My husband voluntarily came in the 3rd day and greg told him the wet weather mats were actually for a jeep and there was no extra key, and handed him over a card for us to purchase ourselves.After a terrible interaction with scott who was Greg’s superior, it made matters worse. He told my husband that Greg never said there was a key, he just said he’d “look for one”. This statement was completely false information and he shouldn’t have spoke on something he was not present for. I made the phone call to the GM and he made everything right within a few hours. The dealer management team Treated our family with respect and was apologetic by the two managers that greeted my husband after . Our sales rep never formally apologized, but management team was very receptive and responsive. I hope he understands that promises cannot be made that aren’t true and information withheld is not appropriate, especially to a military family that will be buying a vehicle from you and will need to move frequently. Moreover, in the finance dept ; Rampersaud was a little rude after I declined the extra offers to protect my vehicle, as I explained my insurance already covers most and some I was simply not interested in. The attitude completely shifted and he answered questions very subtly and urged me to sign when I took too long it seemed. Overall, despite our interactions I Would recommend this dealer to my family and friends. I would normally not return ever again after experiencing this but because the management team made things right I will consider purchasing another vehicle. Dealerships make mistakes but fixing it is what matters and that it what we wanted, and they did it. Thank you to the management team that went above and beyond to take care of our family. More

by LISSETT.NUNEZ93 Verified Customer Verified Customer

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I had a wonderful day with Angel. He was a true gentleman at heart. He help us out with everything. I really appreciated the his honesty and made us understand about our situation. I He was a true gentleman at heart. He help us out with everything. I really appreciated the his honesty and made us understand about our situation. I will be bringing my family back to him. Thank you so much Angel! More

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My experience with Angel Lindquist was very great. He has great customer service 5 stars He has great customer service 5 stars More

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Awesome customer service from Manny, Javier and Mitro were excellent. They made the process really were excellent. They made the process really More

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Excelente people. Very nice dealer. Great management. Good car. Nice truck. Thank you for all your help Very nice dealer. Great management. Good car. Nice truck. Thank you for all your help More

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Bout our car from Arrigo sawgrass and was helped by Craig. He was awesome, patient, professional and made everything a breeze. He’s great! Craig. He was awesome, patient, professional and made everything a breeze. He’s great! More

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