Mo Shurafa
Mo Shurafa at Big Star Hyundai

Mo Shurafa

Sales Person

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.8
176 Reviews
4.8

176 Reviews

Write a Review

176 Reviews of Mo Shurafa

April 26, 2025

Dealership Rating
Employee Rating

Really great customer service was in and out and got me in exactly what I wanted ! Thank you Mo and Christian! More

by sabs.world.1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 26, 2025

Dealership Rating
Employee Rating

I was very satisfied with the entire transaction. Even though the car I had selected online had been sold before I got there, my salesman found another vehicle that is great. More

by trbelmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcos Rodriguez

Apr 28, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 19, 2025

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Moe was a very good and treated us with respect. He got us a very good deal. We will recommend him to others More

by tamtam4712
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Durran Starks

Apr 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 19, 2025

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As soon as we walked in the front door we were asked to be helped didn’t have to wait on a salesman Everybody was very friendly More

by aheiser56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Opersteny

Apr 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 13, 2025

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My car salesman Mo was quick to check if I needed help. He worked hard to show me multiple vehicles and see which one was for my liking. He tried to negotiate the best deal with his manager. He also took p More

by bacarrillo17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez, Marcos Rodriguez

Apr 14, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

March 29, 2025

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Great people, always the same ones so you know they like working there. Honest assessments and always willing to work with you. I NEEDED a car and had to make something happen, and Mo never gave up. I’m so More

by MICHELLECANTUWILSON
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 31, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 15, 2025

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Employee Rating

We were greeted right away and had a very helpful salesman. We drove several of the different cars to be able to test out the ride on each of them. We found one that we really liked and decided to More

by bjhester63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devante Jones

Mar 17, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 14, 2025

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Employee Rating

I just bought a car from Mo and he was amazing! So kind, explains everything and reallly tries to help you. I will be recommending him to anyone looking for a new car. He is the best! And big star More

by Natashasaad12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2025

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 30, 2025

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Employee Rating

Friendly and someone was outside waiting to greet and help us. We definitely recommend to family and friends More

by leal_i
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jan 31, 2025

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 20, 2025

Dealership Rating
Employee Rating

I have 2 service warning lights on 1 for brake fluid service past due since march 2024 and also have warning light 2 for vehicle service past due since Dec 2024. I hate that I payed for the $1225 prep s More

by whereiscoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Sandoval

Jan 20, 2025

Big Star Hyundai responded

Thank you for your review. We're sorry to hear about your experience. We take customer satisfaction very seriously and want to learn more to seek a resolution. Please feel free to contact me directly at crussell@bigstarhyundai.com. Chris Russell, General Sales Manager.

Jan 21, 2025

whereiscoy responded

It’s just upsetting that I would be on the hook financially for fees (vehicle prep fee, doc fee, and dealer inventory tax fee) totaling $1500 not required by law only to have to pay $250 for a service check/ brake service at mini dealership because I feel that I couldn’t trust bringing my car back feeling your service guy wouldn’t perform a proper maintenance.

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