Mobile Service | Page 11

When I first dropped my vehicle off at the dealership was 2nd inline at 7:45 am was checked in by a tall guy don't remember his name told him my issue and showed him the Ford TSB pertaining to my vehicle 201 2nd inline at 7:45 am was checked in by a tall guy don't remember his name told him my issue and showed him the Ford TSB pertaining to my vehicle 2016 F-150. Thinking I would have my vehicle back early that day, but I didn't hear from anyone by noon, so I called was sent to service department went to voicemail I left a message. Still didn't hear from anyone so I called again in the afternoon talked to a lady, she said that she would go back and personally talk to them and have them return call with a status update, nothing. So, I called again at 4:30 pm knowing you were going to be closing soon finally someone from service department answered it was Vincent. He was very helpful after he took over, everything went well after that. More

by Jim H. McKinnies Verified Customer Verified Customer

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This was seriously the best service experience I’ve ever had with any dealership! I will recommend to everyone and will always go there from now on. had with any dealership! I will recommend to everyone and will always go there from now on. More

by hollysnyder1979 Verified Customer Verified Customer

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I think the dealership acted responsibly the work I received on my truck was very satisfying received on my truck was very satisfying More

by KAWERNTZ Verified Customer Verified Customer

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Staff here are always happy and helpful. I've never had a bad interaction, I love this dealership. I've never had a bad interaction, I love this dealership. More

by fuzzy0 Verified Customer Verified Customer

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Moe the mobile service technician is great. I have requested him each time, I have scheduled an appointment. I have requested him each time, I have scheduled an appointment. More

by DEBOEERIC Verified Customer Verified Customer

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Easy to work with. Came to our house to work on the th recall we had, which was real convenient. Came to our house to work on the th recall we had, which was real convenient. More

by BSUMO40.BN Verified Customer Verified Customer

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We LOVE the mobile service option! We have used it twice, and it was very easy We have used it twice, and it was very easy More

by Tina Verified Customer Verified Customer

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Great communication and service was prompt and great. They took care of me as soon as Pulled up and I waited for about 15 minutes, and I was out the door. They took care of me as soon as Pulled up and I waited for about 15 minutes, and I was out the door. More

by cbrown65 Verified Customer Verified Customer

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Was on time for every event. Followed up. Helpful when asking questions. Delivered as promised. Followed up. Helpful when asking questions. Delivered as promised. More

by MIKESPRENGEL6401 Verified Customer Verified Customer

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Great communication and prompt service! Friendly and Competent. Offered a discount on next oil change! Friendly and Competent. Offered a discount on next oil change! More

by CHRISTINEROHR2020 Verified Customer Verified Customer

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