Mobile Service | Page 10
Remote Guest Experiences - Mobile Service Manager
Campbell Ford
2801 S 11th St
Niles, MI 49120
Dealership Experience
3 yrs, 2 mos
Languages Spoken
English
188 Reviews
Write a Review188 Reviews of Mobile Service
July 19, 2025
Very professional, courteous and competent. Service representative was understanding and knowledgeable of previous service and customer history with dealer. Service was punctual and generous Service representative was understanding and knowledgeable of previous service and customer history with dealer. Service was punctual and generous in having washed the vehicle before returning car to owner. More
Other Employees Tagged: Colin Daly , Vincent Hernandez
July 17, 2025
They care about their customers needs and go above and beyond for them. They are great to work with. beyond for them. They are great to work with. More
Other Employees Tagged: Bill Fletcher, Marvin Dawson, Austin Davey, Colin Daly , Gene Dittenber, Vincent Hernandez
July 16, 2025
The technician was on time. He explained everything and was very pleasant to talk with as he made the repairs on my truck. The entire experience was so easy and convenient. I He explained everything and was very pleasant to talk with as he made the repairs on my truck. The entire experience was so easy and convenient. I have never had service like this before, it was absolutely great!! More
Other Employees Tagged: Moe Simon
July 13, 2025
Really appreciated the option of using the mobile service. The technician arrived on time, was very congenial and took care of the issue in a timely manner. Will definitely consider using this serv service. The technician arrived on time, was very congenial and took care of the issue in a timely manner. Will definitely consider using this service in the future. More
July 09, 2025
When I first dropped my vehicle off at the dealership was 2nd inline at 7:45 am was checked in by a tall guy don't remember his name told him my issue and showed him the Ford TSB pertaining to my vehicle 201 2nd inline at 7:45 am was checked in by a tall guy don't remember his name told him my issue and showed him the Ford TSB pertaining to my vehicle 2016 F-150. Thinking I would have my vehicle back early that day, but I didn't hear from anyone by noon, so I called was sent to service department went to voicemail I left a message. Still didn't hear from anyone so I called again in the afternoon talked to a lady, she said that she would go back and personally talk to them and have them return call with a status update, nothing. So, I called again at 4:30 pm knowing you were going to be closing soon finally someone from service department answered it was Vincent. He was very helpful after he took over, everything went well after that. More
Other Employees Tagged: Gene Dittenber, Vincent Hernandez

