Mobile Service
Mobile Service at Campbell Ford

Mobile Service | Page 12

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9
188 Reviews

Dealership Experience

3 yrs, 2 mos

Languages Spoken

English English

4.9

188 Reviews

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188 Reviews of Mobile Service

June 19, 2025

Dealership Rating
Employee Rating

I brought my f250 there for a new key. Through no fault of the local staff, they could not complete the work due to a Ford wide computer failure. I can’t remember the name but the custo More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Daly

Jun 19, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

June 19, 2025

Dealership Rating
Employee Rating

Always prompt and friendly. Haven’t had any issues. Nice waiting area with drinks, snacks, charging and laptop stations and kids play area. More

by JULIA.DUSCHEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Colin Daly , Gene Dittenber, Vincent Hernandez

Jun 19, 2025

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 19, 2025

Dealership Rating
Employee Rating

Campbell Ford's mobile service was off the charts great. Super professional guy that fixed a recall and then aired up all of my tires before leaving. Really great experience. More

by OKCBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2025

Dealership Rating
Employee Rating

Everything was explained well. They took care of my truck quickly and were ready for me at my appointment time. More

by mickycrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

Jun 18, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

June 14, 2025

Dealership Rating
Employee Rating

Did not ask for there help very pushes would not recommend they need help with attitude More

by BRADLEY_GARRARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2025

Campbell Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 09, 2025

Dealership Rating
Employee Rating

Technicians were on time, polite and efficient. This service was vey convenient. I would use their services again. More

by Thomastaverna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 05, 2025

Dealership Rating
Employee Rating

Service was actually ahead of schedule. Technician was courteous, efficient and professional. Service was completed as promised. More

by HOPALOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Jason Ziesmer

Jun 05, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 01, 2025

Dealership Rating
Employee Rating

The mobile oil change went very well and I would probably use the service again. More

by TRACY.KNEPPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2025

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

May 30, 2025

Dealership Rating
Employee Rating

Very happy with the technician and the work. he did . He went above and beyond to service the truck and did everything he could to make sure it was working properly. More

by RVANDYKE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Izaiyah R.

May 30, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 30, 2025

Dealership Rating
Employee Rating

These guys drove all the way from Niles to Kalamazoo to do my recall. Arrived on time. Great communication. More

by TRWB.DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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