Service was good and technician and staff were friendly,
but it was hard to navigate when I first arrived as there is no one stationed out to greet customers when they first pull up to the service dept. I h
but it was hard to navigate when I first arrived as there is no one stationed out to greet customers when they first pull up to the service dept. I had to leave my car and go and find someone for help. It would be great if there was someone already there at the service dept entrance when cars first arrive to help with where we’re supposed to go and next steps, that would be much appreciated for next time!
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by GLENWU7632
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2025 -
Tynan's Nissan Aurora responded
Hello GLENWU7632,
Thank you for your feedback. We’re glad our team provided friendly service and appreciate your suggestion about having a greeter at the service entrance. We’ll share this with our team to improve the experience.
They handled everything I needed done to our Rogue
quickly and efficiently and even did a recall item that I didn't know about. I was in and out so fast!
quickly and efficiently and even did a recall item that I didn't know about. I was in and out so fast!
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by BOUCHEY.D
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2025 -
Tynan's Nissan Aurora responded
Hello BOUCHEY.D,
Thank you for your feedback! We’re glad to hear our team took care of everything quickly and efficiently, including the recall you weren’t aware of. It’s great to know we got you in and out so fast. We appreciate your trust and look forward to seeing you again!
Easy process, all questions were answered thoughtfully.
Everyone was very friendly and helpful. Would come again.
Everyone was very friendly and helpful. Would come again.
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by MADISONLOW06
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2025 -
Tynan's Nissan Aurora responded
Hello MADISONLOW06,
Thank you for your kind words! We’re happy to hear the process was easy, your questions were answered thoroughly, and our team made you feel welcome. We look forward to helping you again in the future!
They were attentive to my needs and gave me the options
available to me. Worked out well.
available to me. Worked out well.
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by EBATESFREE
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2025 -
Tynan's Nissan Aurora responded
Hello EBATESFREE,
Thank you for your feedback! We’re glad our team was attentive to your needs and provided you with helpful options. We’re happy it all worked out well and appreciate your trust in us!
Adnan want above and beyond to help me find a convenient
schedule and the service of my car thanks to everyone at the service department thy are always helpful thanks again
schedule and the service of my car thanks to everyone at the service department thy are always helpful thanks again
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by ABDALLAHOUERFELLI27
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
Tynan's Nissan Aurora responded
Hello ABDALLAHOUERFELLI27,
Thank you for sharing your feedback. We’re glad Adnan and the service team were able to accommodate your schedule and provide helpful support.
I recently brought my car in for a transmission and fluid
service, and Mohamad, the service advisor, provided excellent support throughout the process. He was professional, clear, and took the time to explai
service, and Mohamad, the service advisor, provided excellent support throughout the process. He was professional, clear, and took the time to explain the recommended services in detail, making sure I understood each step. The work was completed on schedule, and Mohamad kept me updated from start to finish, which gave me confidence in the dealership’s service team.
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by TYNANSS
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
Tynan's Nissan Aurora responded
Hello TYNANSS,
Thank you for your feedback. We’re glad Mohamad provided clear and professional support and that your service experience was smooth and informative.
Always had good service from this place and Mohamad did a
great job making the entire experience smooth and painless. He also gave me a good tow truck recommendation that worked out well.
great job making the entire experience smooth and painless. He also gave me a good tow truck recommendation that worked out well.
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by AlphaAsian
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2025 -
Tynan's Nissan Aurora responded
Hello AlphaAsian,
Thank you for your feedback. We’re glad to hear Mohamad made your experience smooth and that his recommendation was helpful. We appreciate your continued trust and look forward to serving you again.
Your team did a great job, esp.
Mohammed. Friendly, courteous, knowledgeable. Ladies at check out counter were also friendly.
Mohammed. Friendly, courteous, knowledgeable. Ladies at check out counter were also friendly.
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by CHERYL_LEARNED
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2025 -
Tynan's Nissan Aurora responded
Hello CHERYL_LEARNED,
Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our team, especially Mohammed — we’ll be sure to pass along your compliments. We also appreciate your shoutout to the ladies at the check-out counter — they’ll be happy to hear your feedback! Thanks again, and we look forward to seeing you next time.
Always very good.
The staff is kind, quick, and informative. Jason is the best for sure
The staff is kind, quick, and informative. Jason is the best for sure
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by NOAH
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2025 -
Tynan's Nissan Aurora responded
Thank you for your continued support! We’re glad to hear our staff, especially Jason, consistently provide kind, quick, and informative service. We’ll be sure to pass along your compliments to him. Looking forward to helping you again soon!
A friendly staff with excellent customer service.
Timely, well informed, and communicative. Mohamad was great to work with!
Timely, well informed, and communicative. Mohamad was great to work with!
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by JCAPEZZUTO24
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2025 -
Tynan's Nissan Aurora responded
Hello JCAPEZZUTO24,
We’re glad to hear you had a great experience with our friendly and communicative team. We’ll be sure to share your kind words with Mohamad. Thank you for choosing Tynan’s!